I keep getting duplicate (double) notifications on Instagram. I have deleted the app, reinstalled it, turned off/on push notifications but still getting duplicate notifications! How can this problem be resolved?
[Re-Titled by Moderator]
iPhone 6s, iOS 9.3.5
Actually I've had this problem with my iPhone 6s and my 7plus. I will get a notification that someone liked my photo on instagram and then an hour later I'll get the same notification again, so I think it's an error on instagrams part.
I have been having the same exact problem for a couple of months now. It's so annoying to get the same notification multiple times. I've tried reinstalling the app and all that but nothing seems to work!
Greetings, "that boy asad"!
Thanks for being a member of Apple Support Communities! I see you're getting double notifications from Instagram on your iPhone 6s on iOS 9.3.5. Even though both of them work, I'd be wanting to reduce that number of notifications too so I'll be glad to help. Be sure to test after each numbered step.
How to back up your iPhone, iPad, and iPod touch -- Before troubleshooting any device, I always recommend a fresh backup. It's better to "have" one than to "need one".
1. Force an app to close on your iPhone, iPad, or iPod touch -- First, quit all of the currently running applications, then Restart your iPhone, iPad, or iPod touch -- Never underestimate the power of a good restart.
2. Reset iPhone settings -- On your phone, go to Settings > General > Reset > Reset All Settings. This step will return your iPhone's settings to factory default. Be sure to write down your Wi-Fi networks/passwords before completing.
Enjoy your day!
Did not work. I tired both, but still having the same issue!
Sorry those steps didn't fix the problem, "that boy asad". But we'll certainly continue to help!
How to back up your iPhone, iPad, and iPod touch -- If you didn't back up your phone before, it's highly recommended to do that now. This process will completely wipe your iPhone to allow you to install a fresh copy of the iOS.
1. Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings -- You'll need to use iTunes on a Mac or PC in order to erase the device.
The first time through, select "Set up as a new iPhone". Feel free to sign into iTunes & App Store and iCloud. You can download Instagram from the App store and set up notifications for it again. Test to see if you're still getting double notifications. If you aren't, continue below.
2. Restore your iPhone, iPad, or iPod touch from a backup -- Use this article to guide you through the process of replacing your personal information back on your phone. Remember to test again after this last step as well.
Let us know if we can be of further help.
So I have taken all the steps of complete restore, then restore from backup but still getting duplicate messages
Hey, "that boy asad", since you've proven that the issue isn't with your iPhone or the iOS, contact Instagram Help Center .
Thanks again for using Apple Support Communities!
That's odd, since I didn't have this issue until I had backed up and restored my phone. Ever since I had done a full restore, then restore from backup - this issue started. I think this is a fault in the iOS. I have also contacted Instagram, but this problem never happened because of Instagram, it all started from me connecting my phone to do a backup, restore, and then restore from backup.
Same here I have been getting double notifications from Instagram for months now and it bugs me. The second notification usually comes about 10 hours later for me.
Instagram double notifications on iPhone
