Evenki

Q: Headphone crackling after iOS update

After updating to iOS 10, my headphone on iPhone 6s plus starts crackling whenever the phone is active but the crackling goes away if I turn the phone to sleep. Tried with different headphones and all have the same problem. 

iPhone 6s Plus, iOS 10

Posted on Sep 21, 2016 10:00 AM

Close

Q: Headphone crackling after iOS update

  • All replies
  • Helpful answers

  • by Demo,Apple recommended

    Demo Demo Sep 21, 2016 10:23 AM in response to Evenki
    Level 10 (95,725 points)
    iPad
    Sep 21, 2016 10:23 AM in response to Evenki

    Make sure that there is nothing interfering with the jack such as a little bit of lint or debris. If the jack appears to be clean, try a forced restart. No data is affected.

     

    To force restart your device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.