Q: Iphone 6s, after installing iOS 10. I can no longer open an E-mail
I have an iPhone 6s, after upgrading to iOS 10. I can no longer open E-mails
iPhone 6s, iOS 10
Posted on Sep 21, 2016 10:36 AM
Community Specialists
Hello tomfromchipleyneverapple,
Thank you for using Apple Support Communities. It's my understanding that after updating your iPhone to iOS 10, you're unable to open emails. I can't go one day without accessing email, I know how important email messages can be. I am happy to help get this resolved with you.
If you haven't already done so, I recommend force closing the Mail app and trying again. The link below provides instructions on how to force close apps.
Force an app to close on your iPhone, iPad, or iPod touch
If the issue persists try restarting your phone using the steps below.
- Press and hold the Sleep/Wake button until the red slider appears.
- Drag the slider to turn your device completely off.
- After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
Restart your iPhone, iPad, or iPod touch
Have a great day!
Posted on Sep 22, 2016 10:44 AM