Sierra locked Quickbooks 2011

Apple does not develop Quickbooks but they did make Sierra available to developers months ago. Quickbooks had ample time to either update their software, repair it or ignore responsibility.

Did you backup your mac as recommend by Apple? if so you can return your OS to the point where the software and the OS were copacetic, otherwise ask over at Quickbooks support if they can assist you. Apple does not fix their software for other developers, they also don't tell you what 3rd party software no longer works and what does, thats up to the developers.

http://www.apple.com/macos/how-to-upgrade/

Well, that's why you make full backups you can restore in case of early adoption issues like this. Or, installing the new OS on a separate partition so you can test for possible issues like this, and still have your regular install still there to boot to.

Yes, newer versions of QuickBooks always convert older data. I regularly skip versions and have never had trouble updating account data that was two or three years old. 2013 was the last one I purchased, so I'm going to get 2017 when it's released, which by former release dates, should be before the end of this month.

However, I've never tried updating data, as will be your case, that is six years/versions old. You can contact Intuit and ask.

Intuit has always made the yearly releases of QuickBooks, both Mac and Windows, to be tied very closely to the OS it was developed under. They tend to break the further you get away from its original release date. Intuit also only supports QuickBooks releases for three years, so there will be no more patches of any kind for a 2011 version.

Al Price wrote:

I have put the question to intuit, and am restoring to a previous backup.

It seems entirely reasonable that a new OS install would include a scan of apps present and list those incompatible beforehand.

It may seem entirely reasonable, but it's not. It's up to you as a consumer to make sure the applications you have that are critical to you will run on a new version of the OS before you upgrade. This is true whether you're on MacOS, Windows, or something else entirely. There are an untold number of 3rd party applications out there and Apple (and Microsoft for that matter) can't be expected to keep track which ones might not work with a new version of the OS.

If Intuit had bothered to follow responsible coding practices, their application would not have been broken by an OS update... but since they've never bothered to do that before on either MacOS or Windows, I don't know why they would start now...

For others wondering about QuickBooks for Mac and Sierra, here's the poop directly from a chat with an Intuit support agent.

There will be no 2017 desktop version of QuickBooks for Mac. What they've done instead is "enhanced" the 2016 version. Read, it's been updated as much as needed so it will work correctly in Sierra and probably little else.

That's more so on the developer's side than Apple's. That would require the OS having to access to the developer's information on how they developed their software to work with the Mac OS for it to be able to tell you if a particular version of software will work with the OS that you're upgrading to. Do your homework before you upgrade or have a backup in place. It's that simple.

Actually it is entirely unreasonable of Intuit to sell a version of Quickbooks for Mac that doesn't actually work on a current Mac.

I hadn't upgraded yet when I wrote the post above. Just talked with Intuit to see what was happening. I now have QB 2016 and it works as expected under Sierra.

If you can, install the app to El Capitan or earlier, first. Run it and apply all updates. Then copy the updated app to Sierra's Applications folder. Make a backup of the updated app, too.

The issue being that a 2016 copy that hasn't been updated yet is unlikely to launch in Sierra, which of course makes it impossible to update. Someone did note on Intuit's Mac forums that they helped a user get it going on a Mac that only had Sierra on it, so it is possible. But I would bet that meant they gave the user a link to download a copy of QB 2016 that was already updated.