jadem1
Level 1 (4 points)
Apple Music

Q: Undownloaded pre order music

I undownloaded a pre ordered album, but some are the songs are still there. Will I be able to keep the songs or will it be removed from my account?

MacBook Air (13-inch, Early 2014)

Posted on Sep 21, 2016 11:23 AM

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jadem1

Q: Undownloaded pre order music

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  • by Allen A,

    Allen A Allen A Sep 22, 2016 2:16 PM in response to jadem1
    Community Specialists
    Sep 22, 2016 2:16 PM in response to jadem1
    Hi jadem1,

    Thanks for using the Apple Support Communities. I'm a bit unclear on exactly what you are describing, but if you are saying that you cancelled a iTunes pre-order, you may find the information outlined in the following article helpful:
     

    Some albums might include songs that you can download immediately when you pre-order. When you click the pre-order button, you're charged only for these songs, and they download immediately. The rest of the pre-order charges to the payment method you have on file when it’s released

     

    Pre-order music and movies from the iTunes Store - Apple Support

    If you later cancel a pre-order that includes immediately downloadable songs, you will not be charged for the remaining songs, but the already downloaded songs will not be removed. 


    Regards