zambonizima
Level 1 (4 points)

Q: I need an email address to contact Apple.

I'd like Apple's support email address. Thank you!

iPhone 6s Plus, iOS 10

Posted on Sep 21, 2016 12:18 PM

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zambonizima

Q: I need an email address to contact Apple.

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  • Helpful answers

  • by Boats47,

    Boats47 Boats47 Sep 21, 2016 12:19 PM in response to zambonizima
    Level 1 (12 points)
    Desktops
    Sep 21, 2016 12:19 PM in response to zambonizima

    Good luck! You won't find any they want you to call to get your CC info and of $$$

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Sep 21, 2016 12:32 PM in response to zambonizima
    Level 6 (8,172 points)
    Notebooks
    Sep 21, 2016 12:32 PM in response to zambonizima

    There isn't one.

    Tell us what your problem is - in excruciating detail - and we may be able to help... at the very least, you will get practice telling your story if indeed you need to contact Apple Support.

    First responders are here in the forums.

    Next is Apple's "triage" system beginning here > Contact Apple Support

  • by babowa,

    babowa babowa Sep 21, 2016 1:36 PM in response to Boats47
    Level 7 (32,347 points)
    iPad
    Sep 21, 2016 1:36 PM in response to Boats47

    Boats47 wrote:

     

    Good luck! You won't find any they want you to call to get your CC info and of $$$

     

    If you are covered by a warranty, no one wants your credit card info or $$$. And, if you follow the support path, which I did, I was offered to send an email regarding my problem. But, there is no "general" email address.

     

    I spent more than an hour with Apple support yesterday - on the phone - extremely courteous and, since she could not fix the two problems I have, she offered me a swap to a new iPad Pro (it is not only within the warranty, but I also have the Applecare +.

     

    So, your blanket statement is misleading at best.