Printing from CC PhotoShop not working since Sierra install

Yesterday I made several prints on my Cannon PRO-10 before installing Sierra. Now trying to print crashes Ps. I can print from Lightroom. Anyone else?

Posted on Sep 21, 2016 12:00 PM

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40 replies

Sep 26, 2016 9:16 AM in response to aaplannie

What printer color management modes are you using? What is the file format?

If it is a PSD file, have you tried converting to TIFF and open in another app and

print from that as temp workaround (or perhaps even a max quality JPEG)?


From one of the statements that Lightroom works but Photoshop doesn't is not

surprising to me in the least. Adobe operates as if Lightroom and Photoshop are

two totally different, competing companies. This was really evident when El Capitan

was released and camera import functions did not work at all in Photoshop/Bridge

but were working just great in Lightroom, and it was months until the PS issue was fixed.

Even their solution was half baked. The two groups simply have zero communication

between them (real efficient!!).

Sep 26, 2016 9:23 AM in response to woodmeister50

Hello! I am using a Sawgrass SG400 printer with the power driver. Im decently tech savy, but I believe I need to print from photoshop to have my colors be rendered correctly. I print with a sublimation printer onto special paper. I have not tried printing from lightroom, but I do not have the ability to set up lightroom to use my Sawgrass printer I believe? I am using our windows desktop right now and using creative cloud to sync my documents, but it is a nightmare.

Sep 26, 2016 10:57 AM in response to aaplannie

Hi,


I just stumbled onto your post and to let you know, you are not alone, I have Photoshop CC 2015.5, upgraded to Sierra over the weekend everything seems fine until I wanted to print a few Jpeg photos just now and once I hit the print button for my Canon MG6170, PSD crashes! Tried a few times same batch of images crash! But when I tried printing my own name logo a small PNG file it was ok, it's late here now so I am not going to sort out this tonight, but definitely not Canon printer's problem 'cause I can print the same image on Preview, and I can print PDF files with pics on Preview.


Since my printing is not critical nor time sensitive, I shall wait for an update and also try the space bar.


Thanks!

Sep 26, 2016 12:02 PM in response to aaplannie

I have verified the issue on my setup with just a simple gray scale

image and an HP laser printer.


Print with Photoshop CC 2015.5 = crash

Print with Lightroom CC 2015.7 = success


Tried both printer managed and Photoshop managed.


Apparently, the Photoshop people know better than the rest of the world

how to print to a printer and disregard any printer manufacturer, computer manufacturer,

or operating system guidelines. That is why something always breaks with Photoshop

with OS upgrades. They need to talk to the folks at Lightroom

on how to do drivers correctly as they almost never seem to have any

issues.

Sep 26, 2016 2:02 PM in response to JimmyCMPIT

JimmyCMPIT wrote:


you may need to see if CUPS has drivers, Canon does not support Sierra for that model.

FWIW, based on this page:

Printer and scanner software for macOS Sierra, El Capitan, Yosemite, and Mavericks - Apple Support


Shows this:

User uploaded file


which means there is support.


Besides, it isn't just his printer, my HP Laserjet is also on the supported list.


Based on Photoshops track record, I would say the likelyhood of it being a Photoshop

issue is pretty high. They seem to think they know better about how to interface

to printers than manufacturers or OS developers (Win10 has their share of issues as well).

Oct 13, 2016 11:13 AM in response to aaplannie

Same problem as others. Solved my problem by going to canon, downloading their free photoshop plug in called print studio pro. However i am using a canon printer pima pro 100. I don't know if it works on other printers but feel it might. To use the canon software one starts in Photoshop then opens the canon print studio pro found on automate.

It is a photoshop problem. Besides the canon software is far better than using only photoshop for printing.

Oct 16, 2016 11:11 AM in response to aaplannie

Worked the first time but after sending the computer to sleep it crashed again. Also, something odd happened with the image size which went low res yet physically much bigger. All in all very odd and thoroughly annoying. What are we supposed to do if we have jobs relying on being able to use a printer with Photoshop? Anyway thank you for your solution - I made a tiny bit of progress on a current job with your help!

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Printing from CC PhotoShop not working since Sierra install

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