GeneticSpecies

Q: Installing macOS Sierra results in the error message "The installer payload failed signature check"

I've tried doing a clean install of Sierra multiple times, and every time, the installer gets to the end and then shows the message "The installer payload failed signature check". This leaves the computer without a bootable version of macOS.

 

I have tried recreating the installer USB stick with a fresh download.

 

The first Apple support guy I talked to said to do an internet recovery. The problem there is it tries to install El Capitan, but never completes. The count-down timer gets to 0, then goes back up to ~30 minutes. It just keeps doing that for hours and hours.

 

The second Apple support guy I talked to said to do a regular restore (CMD+R), but it always goes to internet recovery. I'm guessing there's no restore partition.

 

The computer does have Windows 10 installed on to a Bootcamp partition, and that seems to work fine. I just cannot get macOS installed.

 

The computer is a mid-2015 15" MacBook Pro. I use the installer Disk Utility to format the Macintosh HD partition. I have used the El Capitan installer terminal set the correct system time. I have tried installing using a different USB port.

 

I would greatly appreciate any help.

 

Video of El Capitan Internet recovery issue: https://www.youtube.com/watch?v=H5a4uUq_C3o

 

Screenshot of Sierra install issue: http://imgur.com/k79us9q/

Posted on Sep 21, 2016 1:01 PM

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Q: Installing macOS Sierra results in the error message "The installer payload failed signature check"

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  • by b4rk13,

    b4rk13 b4rk13 Sep 23, 2016 8:09 AM in response to 01RezQ
    Level 1 (4 points)
    Sep 23, 2016 8:09 AM in response to 01RezQ

    I was having similar issue with 'The installer payload failed signature check'. SHA1 & MD5 checksums were okay, and even re-downloaded & recreated flash drive again. Still a problem. I reviewed the install logs and noticed two things:

    1. Date/time was incorrect in the logs.

    2. Errors referencing 'cert expired' - implying date problem, too.

     

    • If you get the error, exit the installer and open up a Terminal window (from Utilities menu, if I recall).
    • Type 'date' to check you system date/time.
    • If incorrect, change it by typing 'date <month><day><hour><minute><two digit year>' e.g. date 0923110616.
    • You'll get a prompt with new system date/time.
    • Quit Terminal and restart the macOS Sierra installation.

     

    This worked for me. Hope it solves problem for others.

  • by tabudrummer14,

    tabudrummer14 tabudrummer14 Sep 23, 2016 8:27 AM in response to GeneticSpecies
    Level 1 (8 points)
    Sep 23, 2016 8:27 AM in response to GeneticSpecies

    I have gotten this error while trying to install Sierra, and similar ones while trying to install older versions of macOS/OSX, the issue is rarely hardware related. The easiest thing to try is to open terminal and check the date. Often times the reason it is failing the signature check is because the date is incorrect. You can open terminal from within the recovery partition or the bootable installer and type date to see the system time. If its off, follow this pattern to set the time correctly.

     

    date {month}{day}{hour}{minute}{year}  e.g. date 0923115416

     

    This has worked for me most of the time, if not hardware diagnostics are needed. 

  • by Usamaifti,

    Usamaifti Usamaifti Sep 24, 2016 4:53 PM in response to GeneticSpecies
    Level 1 (4 points)
    Mac OS X
    Sep 24, 2016 4:53 PM in response to GeneticSpecies

    I have the same issue. MacBook Pro 15 Mid 2015/512/16GB . I have tried every method including the online recovery, install from USB, Erase all partitions and Setup New Partitions, Boot into a USB drive on which I had installed Sierra before and run the setup from there. Nothing is helping. For me I do get Disk not ejected properly for my internal flash drive when I install on that. If I push in a second USB drive and install on that the OS installs just fine. I am guessing for me the Flash SSD or North bridge is failing (Hardware Issue). If you are seeing this too, maybe take it in for repairs at Apple.

     

  • by Usamaifti,

    Usamaifti Usamaifti Sep 24, 2016 4:58 PM in response to Usamaifti
    Level 1 (4 points)
    Mac OS X
    Sep 24, 2016 4:58 PM in response to Usamaifti

    Screen Shot 2016-09-24 at 4.01.03 PM.jpg

    Screenshot attached.

  • by Saeger,

    Saeger Saeger Sep 25, 2016 4:02 PM in response to Dr.Ripco
    Level 1 (4 points)
    Mac OS X
    Sep 25, 2016 4:02 PM in response to Dr.Ripco

    Well, my checksum's are different from each other. Can't install Sierra. Don't know what to do anymore. Time didn't solve my problem.

  • by chan os,

    chan os chan os Sep 26, 2016 3:21 AM in response to Saeger
    Level 1 (4 points)
    Sep 26, 2016 3:21 AM in response to Saeger

    you can go to terminal and reset time machine .

  • by Raghavendra J,

    Raghavendra J Raghavendra J Sep 29, 2016 4:04 AM in response to b4rk13
    Level 1 (4 points)
    Sep 29, 2016 4:04 AM in response to b4rk13

    Thank you, the issue has got resolved in my MBp 15" by correcting the date

  • by Sawtooth811,

    Sawtooth811 Sawtooth811 Sep 29, 2016 5:33 PM in response to GeneticSpecies
    Level 1 (4 points)
    Sep 29, 2016 5:33 PM in response to GeneticSpecies

    Hello, all:

     

    If you get that installer payload failed signature check error, open Terminal, and type the following before installing:

     

    date 0201010016

     

    This worked for me when I had this issue with an OS X El Capitan USB install flash drive I created some time ago, and now, it also works with the macOS Sierra USB install flash drive I prepared for a Late 2009 Unibody MacBook earlier today. It should work with your install methods, as well.

     

    Hope this helps!

     

    EDIT - Noticed someone else posting a similar solution on here earlier!

  • by lievelieven,

    lievelieven lievelieven Oct 2, 2016 3:01 AM in response to Dr.Ripco
    Level 1 (4 points)
    Oct 2, 2016 3:01 AM in response to Dr.Ripco

    In my case > Dutch Belgian

    iMac-****:SharedSupport ***$ shasum InstallESD.dmg

    ff59036a9f8ea86b414942860bfdfd2111539988  InstallESD.dmg

    iMac-****:SharedSupport ****$ md5 InstallESD.dmg

    MD5 (InstallESD.dmg) = f7908f8838dc725fb82297250883397c

     

    Thanks for your advice waiting untill start-up problems will be resolved

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