Barido

Q: Bluetooth audio stuttering on Sierra

Is anyone experiencing bluetooth audio stuttering issues since upgrading to Sierra?

I'm on a Macbook Pro. Pairs fine but audio skips like a scratched C.D.

 

El Captain had no such issue.

MacBook Pro with Retina display, macOS Sierra (10.12)

Posted on Sep 21, 2016 1:03 PM

Close

Q: Bluetooth audio stuttering on Sierra

  • All replies
  • Helpful answers

Previous Page 2
  • by Mebbz0r,

    Mebbz0r Mebbz0r Oct 4, 2016 3:33 AM in response to Barido
    Level 1 (4 points)
    Oct 4, 2016 3:33 AM in response to Barido

    I have had this problem since I upgraded to Sierra. I tried the the NVRAM and SMC without luck, also resetting Bluetooth did not help.

     

    Well - after googling for a solution today I once again did a reset of the bluetooth module, rebooted and turned off wifi and it finally worked! I have zero stutter now. It was impossible to listen to music before this on my Macbook Pro. I have also enabled wifi again and still no stutter.

  • by vicperez85,

    vicperez85 vicperez85 Oct 5, 2016 12:20 PM in response to sterling r
    Level 1 (8 points)
    Oct 5, 2016 12:20 PM in response to sterling r

    i have the same issue since i upgrade to sierra on my macbook air.. i am using a bluetooth speaker to listen to music. and its sound nasty, very bad... my speaker works fine with my iphone and any other device that i pair with it.  was working fine with the previous OS, i did try debug and reset the bluetooth from the mac and retry to repair the speaker and test it.. issue continues

  • by dennisjs,

    dennisjs dennisjs Oct 7, 2016 9:37 PM in response to Barido
    Level 1 (4 points)
    Mac OS X
    Oct 7, 2016 9:37 PM in response to Barido

    My experience:  had the same stuttering issue when I tried my new Beats Solo3's w/ Sierra.  At the same time I had issues which required a completely new main board and new monitor.  Flash drive was erased.  I backed up from Time Machine and this time used a different Bluetooth headset.  Same exact stuttering!!  I guess, a better test might be to do a fresh install and check that state.  Maybe something that was backed up in Time Machine is causing the issue???  I'd hope that a fresh Sierra install would work OK.

  • by Alex Shum,

    Alex Shum Alex Shum Oct 8, 2016 4:45 AM in response to janisis
    Level 1 (8 points)
    Mac OS X
    Oct 8, 2016 4:45 AM in response to janisis

    Same thing here, iMac 5K, late 2014. After Sierra install (clean install with formatting the disk), I have bluetooth audio stutter and Magic Mouse skips and jumps also. Bluetooth module reset helps (so does a reboot), but then the issue reappears. When will apple learn to update the OS without breaking basic things like bluetooth that used to work perfectly in the old version of OS?

  • by whatever65,

    whatever65 whatever65 Oct 9, 2016 7:23 PM in response to Irncpl
    Level 1 (4 points)
    Oct 9, 2016 7:23 PM in response to Irncpl

    this was the one! thank you. certainly better than the absolute **** processes offered elsewhere. and my stuttering bluetooth audio is now back to normal. cheers.

  • by Barney-15E,

    Barney-15E Barney-15E Oct 10, 2016 4:19 AM in response to Alex Shum
    Level 9 (50,610 points)
    Mac OS X
    Oct 10, 2016 4:19 AM in response to Alex Shum

    This problem appeared in El Capitan (I think) when you have more than two Bluetooth devices connected. It took Apple a while to fix the problem, and when they released a fix for it, mine still stuttered until I deleted the keyboard and re-paired it. I haven't had a problem since.

    Irncpl's solution may also serve the same purpose.

    When will apple learn to update the OS without breaking basic things like bluetooth that used to work perfectly in the old version of OS?

    Stuff happens when you rewrite the Bluetooth code to make integration with iOS much better.

  • by Alex Shum,

    Alex Shum Alex Shum Oct 10, 2016 4:43 AM in response to Barney-15E
    Level 1 (8 points)
    Mac OS X
    Oct 10, 2016 4:43 AM in response to Barney-15E

    Stuff happens

    Well, what I did was a clean install of Sierra, but I did not remove and re-pair the bluetooth devices (I use keyboard, Magic Mouse, and Bose qc35 headphones). Now I followed your advice and re-paired all devices, and rebooted (tricky since I had to dug up a wired keyboard and learn how to press onscreen buttons with spacebar! - Apple just works, isn't it? =)

    All is well for now, but time will tell, since from my observation, bluetooth audio in Sierra works fine after reboot, but some time later the stuttering reappears. Fingers crossed and thank you for your suggestion. I still think Apple needs to do more thorough testing before shipping their "improvements"!

  • by Barney-15E,

    Barney-15E Barney-15E Oct 10, 2016 4:48 AM in response to Alex Shum
    Level 9 (50,610 points)
    Mac OS X
    Oct 10, 2016 4:48 AM in response to Alex Shum

    (tricky since I had to dug up a wired keyboard and learn how to press onscreen buttons with spacebar! - Apple just works, isn't it? =)

    I only unpaired the keyboard, so reconnecting wasn't difficult.

  • by Alex Shum,

    Alex Shum Alex Shum Oct 10, 2016 9:02 AM in response to Barney-15E
    Level 1 (8 points)
    Mac OS X
    Oct 10, 2016 9:02 AM in response to Barney-15E

    No luck, the stuttering is back. To sum up: I am using a clean install of Mac OS Sierra. All bluetooth devices were removed and re-paired. The bluetooth module was reset multiple times (via the Shift+Alt+click on the bluetooth icon and by choosing reset from the debugging menu). No luck with all this tinkering, bluetooth audio is still broken for me in Sierra. It clearly interferes with the Magic Mouse, the cursor starts skipping and jumping together with the stuttering audio. I am attempting to use Mac wireless keyboard, Magic Mouse and Bose QC-35 bluetooth headphones. Note that my bluetooth hardware is fine, since it used to work alright under El Capitan, and works fine for some time after booting the computer with Sierra. After some time, probably after some sleep-wake cycles audio begins stuttering.

  • by SuperBrianMo,

    SuperBrianMo SuperBrianMo Oct 14, 2016 11:37 PM in response to Barido
    Level 1 (8 points)
    Mac OS X
    Oct 14, 2016 11:37 PM in response to Barido

    I am using El Capitan and this issue also exists.

Previous Page 2