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Helpful answers
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Sep 21, 2016 1:23 PM in response to nstrongby rkaufmann87,If you suspect problems with your iMac, then please post the complete EtreCheck report.
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Sep 21, 2016 1:30 PM in response to rkaufmann87by nstrong,I did not suspect problems, but I thought this "failure" I pointed out above was odd. Below is the complete report.
EtreCheck version: 3.0.4 (308)
Report generated 2016-09-21 14:27:28
Download EtreCheck from https://etrecheck.com
Runtime 1:17
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: No problem - just checking
iMac (Retina 5K, 27-inch, Late 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac17,1
1 4 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
AMD Radeon R9 M390 - VRAM: 2048 MB
iMac 5120 x 2880
OS X El Capitan 10.11.6 (15G31) - Time since boot: about one day
APPLE SSD SM0512G disk0 : (500.28 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 499.06 GB (357.02 GB free)
Core Storage: disk0s2 499.42 GB Online
Broadcom Corp. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
[not loaded] 6 Apple tasks
[loaded] 155 Apple tasks
[running] 77 Apple tasks
[failed] com.apple.softwareupdate_download_service.plist (2015-10-23)
[not loaded] 46 Apple tasks
[loaded] 153 Apple tasks
[running] 90 Apple tasks
[loaded] com.google.keystone.agent.plist (2016-07-11) [Support]
[loaded] com.google.keystone.daemon.plist (2016-08-31) [Support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Default Browser: 601 - SDK 10.11 (2016-09-19)
QuickTime Plugin: 7.7.3 (2016-09-19)
Google Earth Web Plug-in: 7.1 (2016-03-11) [Support]
TimeSearchNow - TimeSearchNow (2016-09-21)
None
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 499.06 GB Disk used: 142.04 GB
Destinations:
Untitled [Local]
Total size: 999.92 GB
Total number of backups: 6
Oldest backup: 2/5/16, 5:57 PM
Last backup: 6/13/16, 2:00 PM
Size of backup disk: Adequate
Backup size 999.92 GB > (Disk used 142.04 GB X 3)
3% fontd
1% WindowServer
0% kernel_task
0% Dock
0% Google Chrome Helper(6)
1.95 GB Google Chrome Helper(6)
867 MB kernel_task
238 MB Google Chrome
213 MB system_installd
213 MB Messages
724 MB Free RAM
7.29 GB Used RAM (2.23 GB Cached)
30 MB Swap Used
Sep 21, 2016, 12:39:47 AM /Library/Logs/DiagnosticReports/softwareupdate_download_service_2016-09-21-0039 47_[redacted].crash
/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_download_service
Sep 20, 2016, 04:12:46 PM Self test - passed
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Sep 21, 2016 3:15 PM in response to nstrongby rkaufmann87,★HelpfulYour computer is running well, however it would benefit by upgrading the RAM. You only have the base 8GB installed, at the time of the report only 724MB which is less than 1% was available. I recommend contacting either OWC (www.macsales.com) or Crucial (buy direct) and upgrade the RAM.
As for your original question, disregard.
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Sep 21, 2016 3:15 PM in response to rkaufmann87by nstrong,Thanks! I've been meaning to upgrade my RAM but haven't gotten around to it yet. Just wanted to make sure that "failed" note in my report wasn't a problem.
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Sep 21, 2016 3:19 PM in response to nstrongby etresoft,Hello nstrong,
You can restart and see if it goes away. That failure may have been related to Apple's big OS release yesterday. Software update may have had problems checking the server.
If the failure continues after a restart, even if you try restarting again after a couple of days, then there might be a problem. But most of these problems just come and go.
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Sep 21, 2016 3:25 PM in response to nstrongby rkaufmann87,Your welcome, the reason I recommended OWC and Crucial is iMacs are sensitive to using quality RAM. Both vendors provide quality RAM at affordable prices. Never purchase discount or "value" RAM for an iMac.