-
All replies
-
Helpful answers
-
Sep 22, 2016 5:04 PM in response to Michael Spencerby becky_s22,Hello Michael,
I understand that your Apple TV seems to be dropping audio until you restart the device by removing the power cord. Prior to taking it to the Genius Bar you might consider restoring your Apple TV via iTunes as detailed in the article linked below.
Restore your Apple TV through iTunes
https://support.apple.com/en-us/HT203028
Cheers! -
Sep 24, 2016 7:23 AM in response to Michael Spencerby Michael Spencer,More: I replaced the v3 with v2 ATV; same cables and spatial position. And I've noticed that the audio disappears after I forward or reverse. Thats the only trigger I'm noticing.
THe the audio drop is system wide - no audio cues when moving between providers in home screen for instance.
ONly fix is reboot. The v3 boots much faster than v2, though.
-
Sep 24, 2016 7:31 AM in response to becky_s22by Michael Spencer,DDidn't see this until after my earlier post. Great idea will try.
