RDreyer01

Q: can't reset password- credit card  lost

I cannot reset the password on the ICloud account,  and the secondary access path when you cannot remember your password asks for a credit card that I no longer have,  therefore cannot answer the security questions (card number was hacked, and we got new cards and destroyed the old ones).  I get a message that I will be contacted in a few days,  and that never happens.  Please offer some suggestions.

iPhone 7, iOS 10

Posted on Sep 21, 2016 5:49 PM

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Q: can't reset password- credit card  lost

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