My iphone 5 has a code 28. I tried automatically and manually updating the driver but a window (below) keeps popping up saying that I have encountered a problem "installing my driver software." What do I do?
iPhone 5, iOS 9.3.5
Hi ApplePhone123,
Thanks for posting in the Apple Support Community! I understand you're seeing this error regarding your iPhone and the Apple Mobile Device USB Driver. I'm happy to offer some direction to help you get this resolved.
I recommend to start with uninstalling and reinstalling iTunes and it's related components following the steps below. This well remove all Apple related software so you can reinstall a fresh copy.
Remove and reinstall iTunes and related software components for Windows 7 and later
Cheers!
iphone 5 not connecting/charging to PC
