JetEngr19

Q: iPhone 7 GPS constantly changing in Maps

Is anyone having issues with GPS on the iPhone 7? In Maps, my "location" (i.e., blue dot) is jumping all around my current location. It doesn't seem to be getting a lock on my actual GPS location. I have noticed that it also affects other apps that use GPS.

iPhone 7, iOS 10

Posted on Sep 21, 2016 5:49 PM

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Q: iPhone 7 GPS constantly changing in Maps

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  • by Will bird,

    Will bird Will bird Oct 14, 2016 6:54 AM in response to Will bird
    Level 1 (4 points)
    iPhone
    Oct 14, 2016 6:54 AM in response to Will bird

    Still working with apple on this.  Running another special logging profile. After more tests with the latest build the GPS "glitches" are smooothed but as another member said the compass direction is off. This makes turn by turn directions usable again but it still has issues with tight turns in urban areas and map orientation.

     

    Im not a representative for apple but I'd guess with the final release of iOS 10.1 this should be finally fixed.

  • by michael90s,

    michael90s michael90s Oct 14, 2016 9:33 AM in response to Will bird
    Level 1 (4 points)
    iPhone
    Oct 14, 2016 9:33 AM in response to Will bird

    I have a Sprint iPhone 7 matte Black with iOS 10.0.2 and still have GPS issues. Also having issues a Rose Gold model. I have tried the recommended tips/tricks I found on the internet as this seems to be an issue the crops up after some iOS upgrades. I have not yet performed a full "like new" reset however. The Black and Rose Gold phones were both restored from iPhone 6 Plus and iPhone 6 using iTunes so they have that in common. I'm going to try to do a full reset on my Black phone today, if that works it would be nice but still this is a dissatisfying experience especially since I use GPS for Maps and navigation everyday. I never had an issue with my iPhone 6 Plus.

  • by jerixsen,

    jerixsen jerixsen Oct 14, 2016 9:48 AM in response to jerixsen
    Level 1 (4 points)
    iPhone
    Oct 14, 2016 9:48 AM in response to jerixsen

    also, i setup my phone as new and didn't restore it with a prior backup: everything is new and current app and iOS version-wise.

  • by John Bergmayer,

    John Bergmayer John Bergmayer Oct 15, 2016 4:19 AM in response to JetEngr19
    Level 1 (29 points)
    iPhone
    Oct 15, 2016 4:19 AM in response to JetEngr19

    Same exact issue. My GPS location will find me, and then jump around by miles, and then back, etc. This makes it impossible to use any mapping app, and it makes it very difficult to use apps like Uber.

  • by John Bergmayer,

    John Bergmayer John Bergmayer Oct 15, 2016 6:05 AM in response to John Bergmayer
    Level 1 (29 points)
    iPhone
    Oct 15, 2016 6:05 AM in response to John Bergmayer

    IiPhone 7 Plus, 128 GB black btw.

  • by Jess Limón,

    Jess Limón Jess Limón Oct 16, 2016 8:09 PM in response to JetEngr19
    Level 1 (4 points)
    iPhone
    Oct 16, 2016 8:09 PM in response to JetEngr19

    I just bought an iPhone 7 plus jet black and my gps is jumping all around the screen. Please what can I do to solve this issue?

  • by joj mau,

    joj mau joj mau Oct 16, 2016 10:11 PM in response to JetEngr19
    Level 1 (4 points)
    iPhone
    Oct 16, 2016 10:11 PM in response to JetEngr19

    Having the same problem with my iPhone 7, searching for a solution when I found this thread. My location is jumping from my location to another location every few seconds in Maps, google maps and here we go.  Moreover, when I try to use the drive mode in here we go maps, it will just give me a "looking for gps" message and my location won't update.  Is this a hardware problem?

  • by yuchynia,

    yuchynia yuchynia Oct 17, 2016 3:40 AM in response to Jsnhardy
    Level 1 (4 points)
    Oct 17, 2016 3:40 AM in response to Jsnhardy

    My friend's iphone 7+ has the same problem. current location is forzen on map, or sometime jump out 2-3km out of teh road we are driving on.  My Iphone 7+ have similar problem, i usually used for golf, it happen twice that my current location jump holes away so the distance didn't work.  It never happen to iphone 6 before.

     

    any one know solution ?

  • by jewlz68,

    jewlz68 jewlz68 Oct 17, 2016 5:55 AM in response to JetEngr19
    Level 1 (8 points)
    iPhone
    Oct 17, 2016 5:55 AM in response to JetEngr19

    I too am having this problem with my iPhone 7, so is my boyfriend. I am surprised that Apple really hasn't addressed this problem. We are on Sprint and never had this problem before, so I assume it's a problem with the phone or the software update. I really hope they release a solution soon.

  • by Jonathan UK,

    Jonathan UK Jonathan UK Oct 17, 2016 1:51 PM in response to JetEngr19
    Level 8 (38,946 points)
    Apple Watch
    Oct 17, 2016 1:51 PM in response to JetEngr19

    Hi

     

    Apple has today released iOS 10.0.3.

     

    Whilst GPS is not mentioned specifically, this fixes bugs including an issue where some users may lose cellular data connectivity:

     

    Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support

  • by John Bergmayer,

    John Bergmayer John Bergmayer Oct 17, 2016 3:54 PM in response to Jonathan UK
    Level 1 (29 points)
    iPhone
    Oct 17, 2016 3:54 PM in response to Jonathan UK

    This update does not solve the problem people are discussing in this thread.

  • by Dahl93,

    Dahl93 Dahl93 Oct 17, 2016 5:39 PM in response to JetEngr19
    Level 1 (4 points)
    Oct 17, 2016 5:39 PM in response to JetEngr19

    I have the same problem.

    It seems like the location-GPS is not working. Whenever I open a map, it finds my location, but then it refreshes and bounce to another location, and then back to my current location. It keeps doing this, even when I move around.

  • by jerixsen,

    jerixsen jerixsen Oct 17, 2016 6:01 PM in response to Dahl93
    Level 1 (4 points)
    iPhone
    Oct 17, 2016 6:01 PM in response to Dahl93

    i got on the horn with apple support today and pointed the rep to this thread. she was surprised to see so many of us with the same issue so she elevated my case to engineering. i was told i hear back sometime this week about how to proceed since none of the troubleshooting protocols resolved the issue and the diagnostic results were unremarkable. i post updates here as i learn more. fingers crossed it's an easy software fix.

  • by Jsnhardy,

    Jsnhardy Jsnhardy Oct 17, 2016 8:07 PM in response to Jsnhardy
    Level 1 (4 points)
    iPhone
    Oct 17, 2016 8:07 PM in response to Jsnhardy

    I also want to mention that I'm on Sprint as well. The majority of the phones in this thread seem to be the 128gb iPhone 7+ Matte black on Sprint.

  • by NikLee,

    NikLee NikLee Oct 17, 2016 9:26 PM in response to JetEngr19
    Level 1 (4 points)
    iPhone
    Oct 17, 2016 9:26 PM in response to JetEngr19

    iPhone 7, 256gb Jet Black and I'm having the same problem in Singapore as well. It's even more frustrating when the GPS is everywhere but my actual location when I'm driving and need directions from the map apps.

     

    Certainly hoping Apple's onto this and will issue an update to fix this problem, doesn't seem like a hardware fault.

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