Sierra and Time Machine

Hi.


So I upgraded to Sierra yesterday morning.


Time Machine has been stuck since.


It's stuck on 'Preparing Backup'.


It's been about 18 hours.


At what point should I worry? And suggestions on a fix?


Don

iMac, OS X Mountain Lion (10.8.1)

Posted on Sep 21, 2016 6:21 PM

Reply
272 replies

Sep 29, 2016 12:09 AM in response to arizonadonn

For me it wasn't "stuck" on "Preparing backup...". It just took a while for the first backup after the upgrade. The upgrade modified a lot of files and I guess during "Preparing" it collects all the information on files which have been modified. On my old 2011 iMac the first backup after the upgrade was extremely long. First it was "Preparing" for many hours and after that the backups also ran for many hours. I think in total it took more than 24 hours but I didn't monitor closely.


After that backups are all back to normal and as fast as they have always been.


On my newer iMac it was also slow but I let it run through the night and the next morning it was back to the normal backup schedule.


So maybe it's just that the first backup after the upgrade takes much longer then usual. I also found some log messages in console which suggest that Sierra does some "migration" on the backups which may require additional time.


Completely new backups to new drives are much faster as it simply backs up everything and it doesn't have to handle the old backups either... But otherwise, patience is maybe what it required for the first incremental backup after the upgrade.

Sep 29, 2016 1:32 AM in response to gvde

good it worked in your case - i have a fast machine and it was stuck backing up for 4 days and it never completed it.

I tried all of the mumbo jumbo of resetting the machine, formatting the external hard drive - nothing worked except uninstalling the antivirus (in my case Avira). after that everything was back to normal - nut now I'm stuck without an antivirus 😟

Sep 30, 2016 1:27 AM in response to arizonadonn

Encountered the same 'preparing backup' message without any apparent action.

Tried an earlier suggestion of [option]_Time machine icon in menu to do a'verify backup' and after that completed, tried to do 'backup now'

Did the 'preparing backup' and finally after around 5 mins started the back albeit very slowly suggesting it would take 5 hours but now showing 3 hours. So expecting that while it will take some time, it will do the backup.

Sep 30, 2016 2:06 PM in response to arizonadonn

I just installed macOS and noticed the same exact behavior - slow Time Machine backup. I turned off optimize storage in iCloud. This made some improvement. But, when I paused iCloud Photo upload from the Photos application, I believe that this made Time Machine backup as quickly as it did in previous OS's.


It kind of makes some sense after reading this KB from Apple.


"Time Machine is designed so that it doesn’t interfere with the regular operation of your computer. If your Mac is busy, hot, or the battery is running low (portables only), Time Machine slows until your Mac is idle, cool, or charged."

Oct 1, 2016 11:32 AM in response to langejonathan

I have tried pretty much everything on this forum. Preparing back is still taking a long time but not as long as before. Now when it backs up, it goes well then it stops at some point and simply hangs there. Once it stops it will not start again, not matter what I do. It is incredible that Apple would put out such a major upgrade without making sure that it was compatible with Time Machine. If you are reading this Apple, get your act together and produce and update that will solve this. I will go back and redo everything and see if I can actually get one full back up.

Oct 1, 2016 11:17 PM in response to digbob

Check the "Activity Monitor" in the Applications - Utilities folder and see if backupd is running, i.e. has some % CPU time. However, it shouldn't be at close to 100% for most of the time either...


Also check the "Console" in the Utilities folder and search for messages of "backupd" or messages containing "TimeMachine".


Maybe this helps to see if it is hanging or working...

Oct 2, 2016 2:20 AM in response to digbob

Would that things were so simple Bob. I had the problem without any antivirus installed, so it may be a factor, but as is often the case where file management, OS and network change, it's clearly multi-factoral.


For me, disabling iCloud file management worked, for you, it was a/v.


The real disappointment, as usual was Apple's weak response, but we're used to that.

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Sierra and Time Machine

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