fireflymd

Q: iPhone 6s Plus won't connect to free WiFi

My husband has had problems with his iPhone 6s Plus connecting to free wifi when we are not at home.  At home there is no problem with our WiFi.  But many times when we are out somewhere that offers free WiFi, the rest of us can connect (iPhone 6s and iPhone 6), but he is unable to connect.

 

His phone "sees" the WiFi, but he cannot connect to the internet.

 

Hi iOS is up to date and we have already tried:

 

1) Turning WiFi on and off

2) Turning Airplane Mode on and off

3) Turning off Bluetooth

4) Forgetting the WiFi network

5) Forcing the phone to restart (holding down home and on/off button)

 

He is ready to go back to the phone he had before I convinced him that Apple iPhones were so great.

iPhone 6s Plus, iOS 9.3.1

Posted on Sep 21, 2016 7:47 PM