FrenchMajesty

Q: Can't send music to iPhone 6s

Hi,

 

I have a problem I just got this phone and I can't seem to be able to send any files to it. I tried using iTunes for the whole afternoon but it wouldn't work because songs in " My iPhone > Music " are all grayed out with a dashed circle by them. I tried everything so that the sync would go through and send my music... Nothing. I tried sync-ing and un-syncing all sort of stuff I could find in my settings. I tried downloading 3rd party softwares but even on them the transfers wouldn't go through. Funny enough I tried Air dropping a song to my iPhone and it seemed to have been successful but as soon as the file transfer is done for some really strange I don't understand my phone opens WhatsApp on its own. I tried sending a song through Bluetooth but the following error message came up "The device does not have the necessary services".

I've also removed passcode/fingerprint hoping it would help but it didn't.

 

I currently ran out of options and don't know what to do.

 

Thanks for any help,

 

PS: I have a 16Gb iPhone 6s that runs on iOS 9.3.5. My laptop is MacBook Air 2012 running El Capitan. iTunes is the latest at 12.5 version.

iPhone 6s, iOS 9.3.5

Posted on Sep 21, 2016 7:36 PM

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Q: Can't send music to iPhone 6s

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