Chris Tampellini

Q: imac beeps/meeps/chirps

I'm really hoping someone can help me. Apple Exec cannot, and suggests that I need a SSD and an electrician (which I already had my power tested and they know that).

 

Purchased 21.5" w/Retina in March 2016, 2TB, 16GB RAM in March 2016. It has beeped a low tone 1-2x every ten mins, regardless of where it is plugged in, online or off, etc. Apple has replaced the unit three times, along with another two hard drives. Every single one beeps. It is a single, low tone, not controlled by volume, it emits from the unit itself. Apple now insists that it is "environmental" and that I should purchase (downgrade) to a laptop with an SSD drive.

 

I've read some incidents where others have experienced the same issue and forwarded it to my contact on the Exec team, however, they tell me that they don't know how those cases ended up, so can't look into it. The "engineers" insist it's electrical, but cannot tell me what type of testing to have done. I'm about to return to Dell, since Apple has taken this "not my fault" attitude and is actually beyond being of help/service in troubleshooting their product. Please help!

iMac (Retina 4K, 21.5-inch, Late 2015), iOS 10, 2TB Fusion, 16GB RAM

Posted on Sep 21, 2016 10:04 PM

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Q: imac beeps/meeps/chirps

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  • by BDAqua,

    BDAqua BDAqua Sep 21, 2016 10:21 PM in response to Chris Tampellini
    Level 10 (123,670 points)
    Sep 21, 2016 10:21 PM in response to Chris Tampellini

    What all peripherals are attached, & does it still chirp if all USB, Ethernet, & other devices are disconnected?

  • by Chris Tampellini,

    Chris Tampellini Chris Tampellini Sep 22, 2016 6:05 AM in response to BDAqua
    Level 1 (8 points)
    Desktops
    Sep 22, 2016 6:05 AM in response to BDAqua

    The only thing that is plugged directly into the machine is a USB hub. The printer, mouse and keyboard are all wireless. The most recent unit (currently working on but apparently is going to be returned) beeped almost immediately upon completion of setup, prior to plugging in the USB hub, connecting printer wirelessly, or installation of factory-purchased software.