Q: Office 2016 is not working after updating to Sierra

You´re welcome

abdulbasitnawab wrote:

 

Awesome!!!

Working like a charm, Thanks

Check your version of Word and Outlook.  Word 2016 version 15.27 (fast track) is launching fine here under 10.12.  I get a usable cursor, no problem.

Success with Outlook may vary depending on the patch level of your Exchange Server and factors that are beyond your control.  Best to wait for a while with Outlook until Sierra matures a little, IMHO.

I'm on 15.26, and there are no updates currently available through MS Auto update (I am on the general release track and not the early one. I guess I will have to wait for the next one to come out. Problem is my work uses outlook. I can use Apple mail almost as well, but there are a few things i really need outlook for.

You might try the fast track to see if that helps.  These are slightly earlier betas and can be a little more risky but if you are not able to work now you might give it a try and see if it helps.

To get 15.27 you have to enable:  "Join the Office Insider program" in Microsoft AutoUpdate (Help Menu-Check for Updates)

If the problem is with a factor involving your Exchange server, no local update can help.

I only have an issue with Excel not being able to properly open CSV files anymore. I have two MacMinis at work with the same version of Excel/Office but the one with macOS Sierra displays all data in the first column.

I have a similar problem in Outlook.  I can type an email, but I can't go back and edit the text I just typed.  Tired other Office apps and they appear to work fine, it's just Outlook that is having this problem, but it's a serious problem.

try my solution with the framework....

it will work and DOES NOT DAMAGE your Mac

Hi, which version of OSx do you have on your computer? Office 15.13.4 works well with macOS Sierra?

Thank you

My apologies for implying that your solution was dangerous - my point was that relying on non-microsoft patches to microsoft software in general is a very bad practice. It sidesteps all the security and code-signing protections that Apple has added to macOS in order to protect us from malware and trojans. The next guy who posts a file and says "try this, it will fix your problem" might be what the press is currently fond of calling a "state-sponsored actor", stealing passwords and information.

That it works to fix the problem isn't the issue (for the "state-sponsored actor", that would be the bait).

Your patch file is probably perfectly legit and safe, but there's simply no way for any of us to verify that without knowing you personally. And you didn't provide much information, just a link to a file-sharing site with instructions (which Apple has now removed, so people can't follow your advice even if they wanted to). It looked like you had copied and pasted it from an email, so we couldn't even be sure it was your patch. If you want people like me to trust you (maybe I'm paranoid, but I would say I'm cautious), you need to take ownership of the file - post it on your own web site, state what the patch does and whether you created or where you got it from etc. Follow open-source best practices. More information is always better.

Hi, which version of OSx do you have on your computer?

I'm running macOS Sierra 10.12.

And have Word 15.15, PowerPoint 15.13.4, and Excel 15.13.4.

I have not noticed any problems with these versions on Sierra.

In that case, reinstall Office. If that doesn't help, reinstall OS and Office. Worked in fixing many Office issues so far.

If you can, install and run EtreCheck app, it gives you many useful information about the state of your Mac. You might find out that another, unrelated app is making your Office have issues.

Good luck.

My problem is that Word 2016 in Office for Mac 2016 suddenly stopped working and would't load.

I contacted Microsoft and they came on line and re-installed Office, with the same problem occurring. They deleted office and re-installed again without success. They then said that, as it wasn't Office365, they could not offer any further support and suggested that I contact Apple.

I then read this forum and reinstalled macOS Sierra after deleting Office and, following re-installation, re-installed Office. Again, Word would not load. However, again as before, all other Office apps work OK.

I then used the same Microsoft Installation file to install Word on an old Mac Pro that I use as a NAS drive. Installation was good and Word works.

So, does anyone know how this problem can be resolved? It would seem that there is a problem with something in macOS Sierra that's causing the problem as the NAS drive is running ElCapitan.

Could be that Gatekeeper is disallowing an App that possibly Microsoft forgot to sign, or whose signature has expired...

Follow the steps in this link to find out (article mentions older os's but its the same stuff in Sierra)

They took the "Allow from Anywhere" choice out of the Sierra GUI, so use command line:

https://www.cnet.com/news/how-to-manage-os-x-gatekeeper-from-the-command-line/

I have tired the update but still shows the same error to me

roadrunnersrg

Many thanks for your response, which is appreciated. I've read the article and enabled Word through terminal and Gatekeeper. Unfortunately, Word continues to refuse to open.