A unknown error occured (9006) while Restoring Iphone 5s

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arjun777 Author

Level 1

11 points

A unknown error occured (9006) while Restoring Iphone 5s

Okay, Im trying to restore it my Iphone 5s , i.e Already i had Updated to IOS 10 through my Home Wifi Connection.

Halfway after its done when it says 'iPhone Software Updating (processing file)'' The error pops up saying

''There was a problem downloading the software for the iPhone ''iPhone'' A unknown error occured (9006).

Make sure your networks settings are correct and your network connection is active, or try again.''

I tried like 3 times and the same thing keeps happening!

My network settings are active and connected,

Nothing works! :/

PLEASE HELP!

iPhone 5s, iOS 10

Posted on Sep 21, 2016 11:11 PM

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Answer 1

Ingo2711

Level 9

70,251 points

Sep 21, 2016 11:42 PM in response to arjun777

Did you already try these troubleshooting tips?

Use these steps to see if the issue is with your USB cable, USB port, or computer. Try again after each step:

Use the USB cable that came with your device. If you don't have it, try a different Apple USB cable.

Switch to a different USB port on your computer. Don't plug into your keyboard.

Plug into a different computer.

If you still see the error, you can check for other USB issues, issues with third-party security software, and issues with hardware.

copied from: Get help with iOS update and restore errors

If you are trying to restore via Wi-Fi, see if using iTunes on your computer will work instead. You'll have the option to download the firmware first, before it will be installed onto the phone in a second step.

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