garage band -East-West- Play plugin.

in Garage Band 11, 6.0.5 the east west plugin, "Play" 5.0 is not listed?

Can anybody help me. I think it 64bit version?

below you find the coresponse from east west:

Hi Mike,

thanks for your quuick response.

Sadly it doesen´t help. Play 5.0.0 don´t shows up in the GBmenu.

I try to install Play 4.3.5, this one shows up in the GBmenu, but the top of the plugin is cut, frame is set, so i can´t go to the browser or player or whatever.

I have done a screen shot for you.

Any other ideas?

Best regards,

+

Am 15.09.2016 um 23:01 schrieb East West Communications, Inc. < support@eastwestsounds.com>:

Update for Case #95697 - "Not work in Garage Band 11" Hi, Please try this: 1. Go to Macintosh HD >> Library >> Application Support and delete the "East West" Folder. 2. Then go to >> MAC HD >> Library >> Audio >> Plug-ins >> Components. Within that folder, delete the "PLAY.component" file. Then go to >> MAC HD >> Library >> Audio >> Plug-ins>> VST and delete the "PLAY.vst" file. 3. Then, please go to Macintosh HD >> Library >> Preferences and delete any file called "com.eastwest.Play.plist" or any variation of that filename. 4. Then, please go to Macintosh HD >> Users >> [ your user name ] >> Library >> Preferences and again, delete the file named "com.eastwest.Play.plist". You may need to unhide this feature. You can also access it by clicking on the desktop, then clicking on "Go" and holding down option, at which point the "Library" option should appear. 5. Restart your Mac and empty the trash. 6. Run the PLAY 5.0.0 installer. Please let me know if this helps. Thanks, Mike Click here to update the Case online, or reply to this e-mail

Message History
-----Original Message-----
From: Sven Kuehbauch
Sent: Thursday , September15, 2016 01:22 pm PDT (GMT-07:00)
Subject: Not work in Garage Band 11
Hi there,
Play only works as standalone on my Mac.
I want to use it in Garage Band 11 but under audio units there is everything but no PLAY listed.
I try everything like you said in the documentation.
Please help me
Thank you in advance
p.s. sorry my english is not the best

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-----Original Message-----
From: Michael D Casen (support@eastwestsounds.com)
Sent: Thursday , September15, 2016 02:01 pm PDT (GMT-07:00)
Subject: Not work in Garage Band 11

Hi,

Please try this:

1. Go to Macintosh HD >> Library >> Application Support and delete the "East West" Folder.

2. Then go to >> MAC HD >> Library >> Audio >> Plug-ins >> Components. Within that folder, delete the "PLAY.component" file. Then go to >> MAC HD >> Library >> Audio >> Plug-ins>> VST and delete the "PLAY.vst" file.

3. Then, please go to Macintosh HD >> Library >> Preferences and delete any file called "com.eastwest.Play.plist" or any variation of that filename.

4. Then, please go to Macintosh HD >> Users >> [ your user name ] >> Library >> Preferences and again, delete the file named "com.eastwest.Play.plist". You may need to unhide this feature. You can also access it by clicking on the desktop, then clicking on "Go" and holding down option, at which point the "Library" option should appear.

5. Restart your Mac and empty the trash.

6. Run the PLAY 5.0.0 installer.

Please let me know if this helps.

Thanks,

Mike

-----Original Message-----
From: Sven Kuehbauch
Sent: Thursday , September15, 2016 01:22 pm PDT (GMT-07:00)
Subject: Not work in Garage Band 11
Hi there,
Play only works as standalone on my Mac.
I want to use it in Garage Band 11 but under audio units there is everything but no PLAY listed.
I try everything like you said in the documentation.
Please help me
Thank you in advance
p.s. sorry my english is not the best