Cant see categories in iMessage store
Apparently Apple updated the iMessage store to show 'Categories'.. But it's been a week now and I still can't see Categories.. Only 'Featured' and 'Manage'
I am in Australia..
User profile for user:
sterling r
User level:
Community Specialist
Hey there, Frankiedude!
Apparently, after you updated your iPhone to iOS 10, you're not getting all of the new features that go along with iMessages. The "Categories" makes locating what you what much quicker so I'll be glad to help. Be sure to check the issue after each numbered step
How to back up your iPhone, iPad, and iPod touch -- Before troubleshooting any device, I always recommend a fresh backup. It's better to "have" one than to "need one".
1. Force an app to close on your iPhone, iPad, or iPod touch -- First, quit all of the currently running applications, then Restart your iPhone, iPad, or iPod touch -- Never underestimate the power of a good restart.
2. Reset iPhone settings -- On your phone, go to Settings > General > Reset > Reset All Settings. This step will return your iPhone's settings to factory default.Be sure to write down your Wi-Fi networks/passwords before completing.
Have a great weekend and thanks for using Apple Support Communities!