Q: iPhone 7 will not play audio through car's USB port.

When I plug my iPhone 7 Plus into my car's ('15 Jeep Grand Cherokee) USB port, the artist/song/podcast information appears on the screen, but the audio only plays through the phone's speakers. I confirmed that my settings are all the same as they were on my 6s Plus, which played with no problems through the USB connection. Bluetooth streaming works fine - no issues at all. Any ideas, or is this a similar issue to the one people are having with CarPlay?

iPhone 7 Plus, iOS 10

Posted on Sep 22, 2016 4:43 AM

I have this question too

Q: iPhone 7 will not play audio through car's USB port.

All replies

Helpful answers

by becky_s22,

becky_s22 Sep 23, 2016 10:51 AM in response to kevo.mac
Community Specialists

Sep 23, 2016 10:51 AM in response to kevo.mac

Welcome to Apple Support Communities, kevo.mac!

Congratulations on your new iPhone 7 Plus! I see you're connecting it with your Jeep Grand Cherokee using the USB port. Everything seems to work correctly, except the music plays through the phone instead. I'll be glad to help you get that working.

Get help connecting your iPhone, iPad, or iPod touch with your car stereo
If you're using USB Playback
Restart your iOS device and your car.
Connect your iOS device to a different stereo USB port (if you have one).
Try a different USB cable.
Update your iOS device.
Install any firmware updates for your car stereo.
Try playing audio from a different app. If you can't play audio from a specific third-party app, contact the app developer for help.
If you can't play audio from an Apple app, contact Apple Support.
Enjoy your weekend!
Reply options

Link to this post

by hamadeeeno,

hamadeeeno Sep 26, 2016 6:43 AM in response to becky_s22
Level 1 (4 points)

Sep 26, 2016 6:43 AM in response to becky_s22

I had the same issue and tried all the above steps; none of them worked for me.

You only need to upload at least one song to your iPhone 7 (using iTunes) and then the car can recognize all the audio format.

Have a nice day
Reply options

Link to this post

Q: iPhone 7 will not play audio through car's USB port.

All replies Helpful answers

by becky_s22,

by hamadeeeno,

All replies

Helpful answers