Welloo

Q: Mac Os Sierra keep logging out  !!

Hi

 

After updating the mac two days before.. it's keep logging me out every time I go full-screen when i watch a video on youtube or any other site .. tried it for (chrome-sfari-firefox) and same thing happened .. it's very very frustrated i can't do anything .. and this is happen only when i go full-screen!

 

and I have unchecked the (display have separate spaces) and nothing changed . .it's keep log out

appledis.jpg

 

 

and by the way i have the (log out automatically) unchecked since ever

 

appel2-1.jpg

 

 

i'm very frustrated with this problem .. please can any one help me ..

MacBook Pro with Retina display, macOS Sierra (10.12)

Posted on Sep 22, 2016 7:10 AM

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Q: Mac Os Sierra keep logging out  !!

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  • by Jo Tsin,

    Jo Tsin Jo Tsin Oct 5, 2016 4:50 PM in response to Welloo
    Level 1 (4 points)
    Mac OS X
    Oct 5, 2016 4:50 PM in response to Welloo

    APPLEEE Where are youuuu?? Please fix it asap!!

  • by Jacqueline Hutchins,

    Jacqueline Hutchins Jacqueline Hutchins Oct 5, 2016 4:51 PM in response to Jo Tsin
    Level 1 (19 points)
    Mac OS X
    Oct 5, 2016 4:51 PM in response to Jo Tsin

    They are aware of the issue. I'm sure there will be a fix real soon. Don't worry.

  • by GuyBud,

    GuyBud GuyBud Oct 5, 2016 6:59 PM in response to Welloo
    Level 1 (4 points)
    Mac OS X
    Oct 5, 2016 6:59 PM in response to Welloo

    Fixed.

    Turn hardware acceleration off in Chrome's advanced settings.

  • by CorkPineMacAddict,

    CorkPineMacAddict CorkPineMacAddict Oct 5, 2016 7:32 PM in response to Welloo
    Level 1 (17 points)
    Mac OS X
    Oct 5, 2016 7:32 PM in response to Welloo

    Turning off hardware acceleration in Chrome advanced settings did not work for me. Plus, although it's installed, I have never used Chrome since forever. I can switch into additional desktops via swipe-up for mission control, but launching a full screen app or trying to swipe directly to a desktop (or using ctrl + L/R arrow) causes the same log-out glitch every time. Uninstalling Chrome altogether doesn't work either.

  • by Dhalgren,

    Dhalgren Dhalgren Oct 5, 2016 8:15 PM in response to CorkPineMacAddict
    Level 1 (45 points)
    Mac OS X
    Oct 5, 2016 8:15 PM in response to CorkPineMacAddict

    Yes. There was a thread on Reddit about the Chrome preferences fix working but it was only for people who were crashing while watching video in Chrome; it is not a general fix and may be a fix for a different problem. It did not work for me for this problem and, like some others, I rarely used Chrome anyway.

     

    I am getting the exact same WindowServer crash report as Travholt noted yesterday. I have set up a test account that has no problems with Space switching via swiping (I can also switch using Mission Control, as noted by CorkPine MacAddict) or going to full screen videos or windows, none of which works (it crashes to the login screen) on my own account. I've sent logs to Apple and am awaiting a reply, though I'm not holding my breath. Nevertheless, the support consultant who's helping me calls me every few days so I haven't given up hope and, clearly, there are a lot of people with this problem.

     

    I'm also trying to add stuff to my test account, one step at a time, to make it identical to my regular account, in order to find the software conflict. Right now, I'm focusing on Cisco AnyConnect Secure Client, Adobe Creative Cloud, CleanMyMac 3, and Cocktail. I'm hopeful that, eventuallly, activating one of these will break my test account. In the worst case scenario, my plan is to simply migrate all of my documents, etc., to a new user account, since this is clearly a problem at the User, rather than system, level.

     

    I'm sure anyone who comes up with a solution will post it here.

  • by Travholt,

    Travholt Travholt Oct 7, 2016 2:17 AM in response to Dhalgren
    Level 1 (4 points)
    Mac OS X
    Oct 7, 2016 2:17 AM in response to Dhalgren

    I also have Adobe Creative Cloud and Cocktail, but the problem persists even when those apps aren't running. In fact, closing all apps does not help.

     

    I also wanted to mention that I (in desperation) tried deleting all found com.apple.windowserver.plist and corresponding .lockfiles in ~/Library (there were several with added random numbers in the filename) and System/Library. When I deleted in the latter folder and rebooted, my Mac didn't start up but stopped with a black screen and fans on full blast. (It was a long shot anyways, but I didn't think it would be such a bad thing to do.) Booted in recovery mode and reinstalled Sierra, but the problem has not gone away.

  • by howavlguy,

    howavlguy howavlguy Oct 7, 2016 7:33 AM in response to Welloo
    Level 1 (4 points)
    Mac OS X
    Oct 7, 2016 7:33 AM in response to Welloo

    I am experiencing a similar issue ever since I installed Sierra.  However I haven't experienced it with taking any programs to full screen, but seems more random than that.  It does sometimes happen after the 3-finger swipe to spaces, but sometimes not.  Things will briefly lock up, screen freezes with the entire thing taking on a whiteish-blue hue, then screen goes black for about 5-10 secs, then takes me back to login screen. Upon logging in again, all the programs I had open reload (with the exception of Fusion 8 running Windows 7, which I must completely restart), but I never get any error messages.  However it does happen several times a day and is rather frustrating for my productivity.  Also, happens regardless of if I have an external monitor connected or not.

     

    MBP, 13", mid-2012

    8GB RAM, 500 GB original HDD

    Nothing else particularly special or unique

    MS Office for Mac 2011 used almost consistently

    Typically use Safari web browser

    Fusion 8.5 running Windows 7 (eating 3GB of 8GB total RAM, ran fairly cleanly under El Capitan)

     

    Interested to see how this turns out and Apple's response.  Following.  Thanks.

  • by lukas80,

    lukas80 lukas80 Oct 7, 2016 12:27 PM in response to Welloo
    Level 1 (4 points)
    Oct 7, 2016 12:27 PM in response to Welloo

    I can confirm this problem. Ever since the Sierra update sometimes (but not always) when I fullscreen a Video in Chrome (Netflix or Youtube for instance) I will be thrown to the lock screen. After logging back in the system is in a strange state. Some of the apps are being restarted but ssh sessions in iTerm for instance are still active and I can continue to work on a remote system I was previously logged in to. So it seems like not all processes are being killed.

     

    When I play the same Video on Safari I can fullscreen it all I want. I'm also playing full screen video in Plex Media Player and haven't had it happen there either.

     

    I have not had it happen when switching Desktop spaces and other than Video I usually don't fullscreen apps so can't comment on this.

  • by petervanw,

    petervanw petervanw Oct 7, 2016 1:35 PM in response to Welloo
    Level 1 (4 points)
    Oct 7, 2016 1:35 PM in response to Welloo

    Same issue here. Sometimes it happens 3 times in a minute. Sometimes I can work for hours without an issue.

     

    None of the mentioned solutions have helped me (resets, settings in Chrome, etc).

     

    Wish it would be more simple to switch back to El Capitan...

  • by Pinecone01,

    Pinecone01 Pinecone01 Oct 7, 2016 1:56 PM in response to Welloo
    Level 1 (4 points)
    Oct 7, 2016 1:56 PM in response to Welloo

    OML i thought i was the only one thank you so much for having the same issue

  • by Fireslinger,

    Fireslinger Fireslinger Oct 7, 2016 7:40 PM in response to Welloo
    Level 1 (4 points)
    Oct 7, 2016 7:40 PM in response to Welloo

    Having the same exact issue since I have updated to Sierra:

    1> Changing Spaces randomly logs me out and closes all apps.

    2> Switching videos to fullscreen randomly logs me out  and closes all apps.

  • by colinfromwaterlooville,

    colinfromwaterlooville colinfromwaterlooville Oct 8, 2016 5:21 AM in response to Welloo
    Level 1 (4 points)
    Mac OS X
    Oct 8, 2016 5:21 AM in response to Welloo

    Hi all,

     

    Having the same exact issue since I have updated to Sierra:

    1> Changing Spaces randomly logs me out and closes all apps.

    2> Switching videos to fullscreen randomly logs me out  and closes all apps.

     

    Hardware is:

    MacBook Air (11-inch, Early 2014)

    1.7 GHz Intel Core i7

    8 GB 1600 MHz DDR3

     

    Although, as mentioned in other posts, I have created a 'new' temporary account and this issue does not happen when using that temporary account, so Apple need to fix this so I can use all my original Apps etc etc.

     

    Lastly,  I have performed a 'fresh' install on a blank hard drive and all worked ok, and then I used Migration assistant to pull over all my apps and my original log-in account and this has now set me back to square one!

     

    So it would appear that the issue is clearly a problem when mixing an old 'original' user account and its apps and settings with the new macOS....Help is required!

  • by Sambo2,

    Sambo2 Sambo2 Oct 8, 2016 9:12 AM in response to Welloo
    Level 1 (14 points)
    Mac OS X
    Oct 8, 2016 9:12 AM in response to Welloo
    • I have been having the same problem. It will expand a window to full screen, but as soon as I change spaces or try to shrink the window back, it logs out. I tried every fix I can think of, and yes, it doesn't happen in the dummy account. It does happen in every application. Like all of the rest posting here, I'd love to hear about a fix.
    • Model Name: MacBook Pro
    •   Model Identifier: MacBookPro10,1
    •   Processor Name: Intel Core i7
    •   Processor Speed: 2.4 GHz
    •   Number of Processors: 1
    •   Total Number of Cores: 4
    •   L2 Cache (per Core): 256 KB
    •   L3 Cache: 6 MB
    •   Memory: 8 GB
    •   Boot ROM Version: MBP101.00EE.B0A
    •   SMC Version (system): 2.3f36
  • by Dhalgren,

    Dhalgren Dhalgren Oct 8, 2016 11:16 AM in response to lukas80
    Level 1 (45 points)
    Mac OS X
    Oct 8, 2016 11:16 AM in response to lukas80

    Some people having difficulty primarily with fullscreen in Chrome have had it resolve by disabling hardware acceleration in the Chrome advanced preferences, then rebooting. If your problem is primarily with video in Chrome, you may want to try this.

     

    For those of us with more general problems, such as it happening with Space swiping and even taking a Finder window to fullscreen, the Chrome fix doesn't appear to help.

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