Welloo

Q: Mac Os Sierra keep logging out  !!

Hi

 

After updating the mac two days before.. it's keep logging me out every time I go full-screen when i watch a video on youtube or any other site .. tried it for (chrome-sfari-firefox) and same thing happened .. it's very very frustrated i can't do anything .. and this is happen only when i go full-screen!

 

and I have unchecked the (display have separate spaces) and nothing changed . .it's keep log out

appledis.jpg

 

 

and by the way i have the (log out automatically) unchecked since ever

 

appel2-1.jpg

 

 

i'm very frustrated with this problem .. please can any one help me ..

MacBook Pro with Retina display, macOS Sierra (10.12)

Posted on Sep 22, 2016 7:10 AM

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Q: Mac Os Sierra keep logging out  !!

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  • by Habboubi,

    Habboubi Habboubi Oct 11, 2016 8:39 PM in response to Dhalgren
    Level 1 (8 points)
    Desktops
    Oct 11, 2016 8:39 PM in response to Dhalgren

    well i have tried this and NVRAM and SMC resetting, nothing worked with me and this is going out of hand.

    i have apple will work faster and fix this really annoying problem.

  • by SalsaBeard,

    SalsaBeard SalsaBeard Oct 12, 2016 7:24 AM in response to Habboubi
    Level 1 (4 points)
    Mac OS X
    Oct 12, 2016 7:24 AM in response to Habboubi

    Mine seems to be related to Mission Control.  When it activates, I get

    logged out (intermittently).

     

    On Tue, Oct 11, 2016 at 11:39 PM, Apple Support Communities Updates <

  • by James Sentman,

    James Sentman James Sentman Oct 12, 2016 11:34 AM in response to Welloo
    Level 1 (79 points)
    Mac OS X
    Oct 12, 2016 11:34 AM in response to Welloo

    I have this problem too, but it’s not only related to changing full screen or using spaces. I’ve had it happen when just reading normal sites in Safari and nothing full screen or anything else happen. The whole machine hangs up for a minute or so, first the spinning beach ball and then that disappears. No cursor and you can’t bring up the force quit dialog or anything. Then after the minute or so it just dumps me out to the login screen. It feels like some major crash in something under the hood like the login process without which all your processes are killed and you find yourself at login again.

  • by Travholt,

    Travholt Travholt Oct 12, 2016 12:37 PM in response to Welloo
    Level 1 (4 points)
    Mac OS X
    Oct 12, 2016 12:37 PM in response to Welloo

    Aaand the crashing is back. I really hoped Little Snitch had cleared it up for me, but no.

  • by James Sentman,

    James Sentman James Sentman Oct 12, 2016 4:39 PM in response to Welloo
    Level 1 (79 points)
    Mac OS X
    Oct 12, 2016 4:39 PM in response to Welloo

    I have some further info now, it occurred to me to look through the crash reports. It seems to be related to a problem with the GPU and then the window server restarting. I get gpuRestart crash logs first from the kernel that are at the same time it logged me out like this: Actually it wont let me cut and paste them into here for some reason it was several GPU Reset errors from the Kernel like NVDA(Graphics): Channel exception! Exception type = 0x8 DMA Engine Error (FIFO Error 8) and then NVDA(Graphics): Channel exception! Exception type = 0x1f Access Violation Error (MMU Error 2) followed by: NVDA(Graphics): Channel exception! Exception type = 0xd Graphics Engine Error (GR Exception Error) and finally: NVDA(Graphics): Channel exception! Exception type = 0xd Graphics Engine Error (GR Exception Error) again. Then a crash log from the window manager:

     

    Assertion failed: (false && "10 seconds of continuous GPU Driver unreadiness, relaunching WindowServer"), function void IMGGraphicsStackReadinessFailure(), file Server/Windows/Updater.cc, line 2860.

     

    I have the full crash logs if anyone is interested in seeing them, it just won’t let me upload to here. Those errors are at the exact time that it force quit all the apps I was running and dumped me back out to the login screen.

  • by Dhalgren,

    Dhalgren Dhalgren Oct 12, 2016 5:52 PM in response to James Sentman
    Level 1 (45 points)
    Mac OS X
    Oct 12, 2016 5:52 PM in response to James Sentman

    I just got off the phone with Apple Support. I'm sorry for the delay but my rep was out of town until this week.

     

    Clearly, this problem is pervasive, and multi-threaded in cause. While the Little Snitch installation worked for me (it's still stable and I've had no login screen crashes since it worked), and a few others (though only temporarily for Travholt ), clearly it does nothing for some people, and I'm so sorry if anyone feels that their time was wasted trying it. I think the boot-cache update recommended by the Little Snitch developer, while not harmful, is clearly not the answer. I told my rep that the "Little Snitch fix" has only worked for a small minority, that some other fixes, such as the Chrome hardware acceleration disabling,  worked for some others, and that nothing has worked for still others (lots of others).

     

    Apple feels that the fact that anything actually worked as a fix, even temporarily, is highly informative. At this point, they believe the problem is some type of permissions issue. Certainly, the ability to repair permissions in Sierra is, at least, more complicated than it was in El Capitan (and for 10 years prior), if it's even possible to do it manually. It seems weirdly obvious that permissions repair was a standard fix for problems ever since Unix became the foundation of the Mac OS, and once it was removed as a routine operation, the lack of it may be causing all sorts of chaos. It was removed as a routine function of Disk Utility in El Capitan, but could still be evoked as a Terminal command. However, I don't think that's even possible in Sierra.

     

    Apple has asked for my logs related to the Little Snitch installation and my rep believes that there will be some type of "hot fix" coming, though he couldn't say when. I wouldn't be surprised if permissions repair reappears in a Sierra update. There are, apparently, ways to "force" permission repair in Sierra—you can Google search for them—but I'm not recommending anyone do that unless they really know what they're doing.

     

    In the meanwhile, Apple has acknowledged this issue and, I believe, will fix it. Hang in there. I will post further if I learn anything further.

  • by moirclar.sibal,

    moirclar.sibal moirclar.sibal Oct 12, 2016 8:03 PM in response to Welloo
    Level 1 (8 points)
    Notebooks
    Oct 12, 2016 8:03 PM in response to Welloo

    I was very excited to install Sierra but I'm so bummed out about this log off situation. I really hope Apple does something quick!

  • by EduardoG2,

    EduardoG2 EduardoG2 Oct 12, 2016 9:53 PM in response to Welloo
    Level 1 (4 points)
    Mac OS X
    Oct 12, 2016 9:53 PM in response to Welloo

    Same issue. Has happened several times in the past couple of days, and it triggers also some reboots of some apps (Mobile Mouse), including Excel (which made me lose a document I had been working on for a couple of hours).

     

    I haven't even tried to go full-screen on purpose, but when I log in again the program (Chrome, mostly) is on full-screen mode and the mouse is always in the top left corner, so maybe I hit it by mistake... This NEEDS to be fixed.

  • by CorkPineMacAddict,

    CorkPineMacAddict CorkPineMacAddict Oct 12, 2016 11:21 PM in response to Welloo
    Level 1 (17 points)
    Mac OS X
    Oct 12, 2016 11:21 PM in response to Welloo

    So here was my final solution. It is, in a nutshell, creating a new user account, copying over all the user-specific files and data from old to new via the Shared folder, cleaning up preferences and syncing with iCloud, and, when 100% sure of success, deleting the old glitchy user. It was tedious but I can confirm it 100% works. Everything is done at the user level: no need to mess with any other folders on same level or higher up than the "users" folder. Below is a much more detailed description of what I did.

     

    1) Begin by, from your existing user account, going to the Apple menu, System Preferences, Users and Groups, and create a new user (make an admin). It will walk you through a brief set up process similar to having bought the Mac for the first time. Supply your Apple ID and pw as requested, choose services you want or don't want, and complete the new user set-up. You can then login into and test drive the as-of-now-empty new user account for the issues the old user has been having.

     

    2) Still from within your old user account, open a finder window and navigate to your home folder, within which will be the Desktop, Documents, Downloads, Pictures, Movies, Music, folders and possibly others. If you haven't enabled the "path bar" that shows at the bottom of the finder window you can do so in the view menu. It will make the navigation required for the remaining steps a lot easier on you.

     

    3) Copy everything inside the old user's home folder into the Shared folder.

        a) If you have Dropbox (or similar service), that service's folder may also show in your home folder, but you will not want to do anything with that one or its contents.

        b) There may also be an applications folder that is user-specific, not to be confused with the main applications folder that all users can access. If you want those apps to remain user specific you'll have to do same with it as all the other folders. Or you can move those apps to the primary applications folder, where they'll be accessible to any user including a guest.

        c) Do NOT copy the main folders themselves, as a whole, from the old user's home folder (ex: do not select and copy the Documents folder itself). Doing this will also copy the same permissions as the original and result in you not being able to access it from the new user's account.

        d) INSTEAD, open the main folder (again, for example, the Documents folder) and copy all its CONTENTS (including sub folders) into a new "DocumentsTemp" folder you create inside the shared folder. Same goes for all the others.

     

    4) Once everything you want to migrate is in the shared folder (preferably clearly organized in new folders as suggested  above), switch to the new user account via the login screen, and sign in.

     

    5) Navigate to the Shared folder, where you should see all the files copied into it from your old user account. Now, copy everything from those folders into the appropriate folders in the new user's home folder. Again, just like in 3(c-d) above, copy CONTENTS of the temp folders in Shared into the already existing equivalent folders inside the new user's home folder. Ex: open "DocumentsTemp" in Shared, select all files and subfolders inside it (cmnd+A), copy, then open "Documents" in new user's home folder and paste inside it.

     

    6) Repeat for all data concerned—anything and everything you wish to migrate from old user to new. Yes, everything done up to this point may take a while, as you wait for files to be pasted into their new homes.

     

    7) When this is all done (or even while it's still copying/pasting in other folders) you can test drive the new user. There should be no issues with full screen apps, multiple desktop spaces, etc. Customize prefs to be just like what you were used to before.

     

    8) Go through as needed to make sure email, contacts, calendar, notes, Dropbox or Google Drive accounts, etc. have been re-established.  All their data should be pulled down from iCloud and restored based on your Apple ID or other credentials. You may find the accounts are already waiting for you in the new user and just need activated and signed into.

     

    9) When you are satisfied the migration has been successful and complete, and that things are running as they should under the new user account, you can go to System Preferences, Users and Groups from within the new user and delete your old one. Keeping the old user won't hurt anything except available hard drive space, so there's no rush to remove the old user until you are 100% sure you haven't missed anything.

     

    10) You will be reestablishing preferences, desktop wallpaper pic, email signatures, etc. for a while as you run into them, but the critical things like keychain data and cloud-based data such as contacts will have already been restored.

     

     

    If anyone uses time machine, you'd probably find it better to treat it like migrating to a new Mac. Link to how to do that in one of my previous posts in this discussion.

     

    Using the Shared folder as a bridge between old and new user account is tedious. But it works! I am now completely 100% glitch free, no loss of files or function. And I didn't have to wait for Apple....

  • by MJ Perspectives,

    MJ Perspectives MJ Perspectives Oct 13, 2016 8:21 AM in response to Welloo
    Level 1 (4 points)
    Mac OS X
    Oct 13, 2016 8:21 AM in response to Welloo

    Same issue. Especially when working in After Effects or Photos. These AMD R9 370X cards are crap. Definitely wasn't an upgrade to the 2015 MBP. All sorts of odd issues with Sierra and the AMD cards related to display or GPU performance - At least on my end. I somehow think it is all connected. Seems like the GPU gets overloaded and logs me out. Hopefully an Apple update soon.

  • by SalsaBeard,

    SalsaBeard SalsaBeard Oct 14, 2016 3:18 AM in response to Welloo
    Level 1 (4 points)
    Mac OS X
    Oct 14, 2016 3:18 AM in response to Welloo

    I finally found the trigger in my setup.  I utilize a Targums DisplayLink USB 3.0 video adaptor to get the use of an additional monitor.  When I move an application to the third monitor, there is a period of time in which it is apparently very unstable.  Opening mission control and then moving to the top of the screen and getting the spaces to show will cause a minor crash closing the application and forcing a log off.  it seems to temporarily reset all of the system preferences and everything until logging back in, when it reconfigures them.

  • by sandells,

    sandells sandells Oct 14, 2016 6:45 AM in response to SalsaBeard
    Level 1 (4 points)
    Oct 14, 2016 6:45 AM in response to SalsaBeard

    TL;DR: I joined the Apple Beta Sfotware Program, upgraded from macOS 10.12 to 10.12 Beta 4 and the problem is gone!

     

    I posted a few days ago reporting that Little Snitch installation fixed my issue ... turns out I was wrong. It did reduce the instances of crashing and forced logout, but I continued to get kicked out seemingly randomly, especially when using Mission Control.

     

    However, SalsaBeard's mention of a DisplayLink adaptor piqued my interest. I have one, too - I use it to connect a third monitor connected to my 2012 Mac Mini (a story for another day - love love love having three monitors).

     

    The Problem

     

    Known issues with DisplayLink adaptors and macOS Sierra:

    http://support.displaylink.com/knowledgebase/articles/949426-known-issues-with-d isplaylink-on-macos-10-12-sier

     

    Makes sense why there'd be a recommendation to wait on the os upgrade if you have a DisplayLink adaptor:

    http://plugable.com/2016/09/21/plugable-suggests-displaylink-users-wait-on-macos -sierra-upgrade/

     

    The Solution (I Hope!)

     

    Here's the Apple Beta Software Program:

    https://beta.apple.com/sp/betaprogram/

     

    Basically you just sign up for free there so you can download macOS beta updates from the App Store. Then you go into the App Store app, look for updates and the 10.12 Beta 4 update should come up. Download/restart/installation might take 20-30 minutes.

     

    Before the upgrade, I was experiencing the exact same issue as SalsaBeard. The random logout occurred all the time when I'd try dragging an application window up into Mission Control and onto another desktop space.

     

    Since upgrading today, I've tried very hard to force the issue to occur by opening dozens of apps and windows at the same time, opening 10+ desktop spaces and then playing rough with Mission Control. No logouts! No crashes!

     

    I hope someone else tries the upgrade to Beta 4 and reports back here.

     

    If I experience the dreaded issue again, I'll let y'all know.

  • by BoiseJon,

    BoiseJon BoiseJon Oct 15, 2016 10:59 AM in response to Welloo
    Level 1 (4 points)
    Mac OS X
    Oct 15, 2016 10:59 AM in response to Welloo

    Same. Issue. Here. Began immediately after the macOS Sierra update. Glad to see I'm not the only one.

  • by Fotokulisse,

    Fotokulisse Fotokulisse Oct 16, 2016 6:32 AM in response to Welloo
    Level 1 (4 points)
    Oct 16, 2016 6:32 AM in response to Welloo

    Same issue here related to the macOS Sierra update. Not willed to try beta program as user Sandells suggested.

  • by CorkPineMacAddict,

    CorkPineMacAddict CorkPineMacAddict Oct 16, 2016 10:47 AM in response to Welloo
    Level 1 (17 points)
    Mac OS X
    Oct 16, 2016 10:47 AM in response to Welloo

    It has been several days now since I did what I described below on Oct 13th. I am pleased to report that I have had ZERO issues since.

     

    So, to briefly recap what I did (Readers Digest version!):

    1) Created new user (from scratch) and made an admin

    2) Copied everything in old user's home folder into shared folder (but see my note in previous post on this!)

    3) Logged in as the new user and copied everything from shared folder to new user's home folder (again, see below!).

     

    Anything cloud based, including iCloud data like contacts, calendar, safari passwords etc. will be there when done, bc when you set up the new user it will ask for your Apple ID and login credentials.

     

    Anything not residing in any user's home folder: apps, library, etc. will still be available under new user. For some of your apps you may have to reestablish logins, preferences, etc.

     

    Once migrated and you verify you haven't lost or overlooked anything, delete your old user account. Then, all that remains is re-establishing user preferences for all the little things.

     

    Again, see below Oct 13th entry for full explanation—especially an important caveat on how to migrate folders.

     

    Bottom line: it's a time suck, esp if you have more than one user and have to do it for each (in my case, I have two users but only one manifested the problem). But... it COMPLETELY works. I have had ZERO issues since. Worth every minute, and I don't have to live with or work around the glitch while I wait for Apple.

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