Shewolfhowling

Q: Help unable to open ITunes on my PC

Getting this when I try to open itunes on my PC

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: iTunes.exe

  Application Version: 12.5.1.21

  Application Timestamp: 57d32fa7

  Fault Module Name: WebKit.dll

  Fault Module Version: 7602.1050.4.5

  Fault Module Timestamp: 57c12000

  Exception Code: c0000005

  Exception Offset: 0000000000645e36

  OS Version: 6.1.7601.2.1.0.256.48

  Locale ID: 1033

  Additional Information 1: 271e

  Additional Information 2: 271efe72e7fc7ac20bc86454f7f2adf1

  Additional Information 3: 2a3c

  Additional Information 4: 2a3c04a2879439cd8b131663805741c1

What can I do to correct it?

iPhone 6s Plus, iOS 9.3.5

Posted on Sep 22, 2016 8:18 AM

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