ugmold
Level 1 (15 points)
Photos for Mac

Q: Photos won't recognize my camera since updating to Sierra

I updated to Sierra yesterday to my iMac and today I plugged my Canon Powershot SD1400 into my USB cable (as usual) and Photos usually starts up automatically, it did not. Opened it manually, went thru the orientation, and restarted it and it doesn't seem to see the camera. I clicked on import, nothing. What is up?

Posted on Sep 22, 2016 9:27 AM

by ugmold,Apple recommended
ugmold ugmold
Level 1 (15 points)
Photos for Mac
A:

Hi,

Thanks for the reply. My comcast connection is intermitent. I held down shift when when I started up Photos and it solved the problem.

Posted on Sep 23, 2016 5:54 AM

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ugmold

Q: Photos won't recognize my camera since updating to Sierra

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  • Helpful answers

  • by LarryHN,

    LarryHN LarryHN Sep 22, 2016 1:33 PM in response to ugmold
    Level 10 (84,857 points)
    Photos for Mac
    Sep 22, 2016 1:33 PM in response to ugmold

    Does Image capture (in your applications folder) see it? If it does use Image Capture to import the photos and hen use the camera's format command to erase and reformat the card - that probably will resolve this

     

    If IC does not work use a card reader and once he photos are safe on the Mac and backed up reformat the card using yoru camera

     

    LN

  • by ugmold,Apple recommended

    ugmold ugmold Sep 23, 2016 5:54 AM in response to LarryHN
    Level 1 (15 points)
    Photos for Mac
    Sep 23, 2016 5:54 AM in response to LarryHN

    Hi,

    Thanks for the reply. My comcast connection is intermitent. I held down shift when when I started up Photos and it solved the problem.