I can't start iTunes

I can't start iTunes and I get this error whenever I try to start iTunes "iTunes has stopped working"

User uploaded file


I have the latest iTunes version and i have uninstalled iTunes and reinstall it and I still have the same problem.


this is my system details:

User uploaded file

iPhone 5s, iOS 10

Posted on Sep 22, 2016 10:11 AM

Reply
1 reply

Sep 22, 2016 10:52 AM in response to Montaser85

The general troubleshooting advice when iTunes fails to install properly (and reinstalling or repairing it does not work) is to remove not only iTunes but ALL related components, reboot, remove the target installation folders and reinstall. See turingtest2's excellent iTunes for Windows Trouble shooting Guide at:


Troubleshooting issues with iTunes for Windows updates


for instructions on how to do this in the Removing and reinstalling iTunes and other software components section.


There are lots of other tips there, as well. And you can even download iTunes from the iTunes installers section.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can't start iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.