Q: Mail is crashing intermittently
EtreCheck version: 3.0.4 (308)
Report generated 2016-09-22 12:53:12
Download EtreCheck from https://etrecheck.com
Runtime 1:55
Performance: Excellent
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Click the [Details] links for more information about that line.
Problem: Apps are crashing
Description:
Mail is crashing intermittently.
iMac (21.5-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac14,1
1 2.7 GHz Intel Core i5 CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: Unknown
Intel Iris Pro
DELL E2011H 1600 x 900 @ 60 Hz
iMac 1920 x 1080
OS X El Capitan 10.11.6 (15G1004) - Time since boot: about one day
Samsung SSD 850 EVO 500GB disk0 : (500.11 GB) (Solid State - TRIM: No)
EFI (disk0s1) <not mounted> : 210 MB
SSD (disk0s2) / : 499.11 GB (217.45 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Norelsys NS1066 1 TB
EFI (disk1s1) <not mounted> : 210 MB
Macintosh HD (disk1s2) /Volumes/Macintosh HD : 999.35 GB (759.33 GB free)
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
GenesysLogic USB3.0 Hub 2 TB
GenesysLogic USB3.0 Hub 2 TB
TOSHIBA External USB 3.0 2 TB
EFI (disk2s1) <not mounted> : 210 MB
TOSHIBA EXT (disk2s2) /Volumes/TOSHIBA EXT : 2.00 TB (491.87 GB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. MacBook Air SuperDrive
DYMO DYMO LabelWriter 330
GenesysLogic USB2.0 Hub
HP HP OfficeJet Pro 8710
GenesysLogic USB2.0 Hub
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Inc. thunderbolt_bus
/etc/sysctl.conf - File exists but not expected
Mac App Store and identified developers
/Applications/DiskWarrior.app
[not loaded] com.alsoft.Preview (5.0 - SDK 10.5 - 2014-12-02) [Support]
/Applications/Splashtop Streamer.app
[loaded] com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.9 - 2016-08-31) [Support]
[not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.9 - 2016-08-31) [Support]
[not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.9 - 2016-08-31) [Support]
/System/Library/Extensions
[not loaded] com.Ralink.driver.RT73 (1.3.0.0 - 2016-09-14) [Support]
[not loaded] com.cisco.cscotun (1.0 - 2016-09-14) [Support]
[not loaded] com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.10 - 2016-09-14) [Support]
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1 - 2016-09-14) [Support]
[not loaded] com.protech.NoSleep (1.3.3 - SDK 10.8 - 2016-09-14) [Support]
[not loaded] com.realtek.driver.RTL8187 (1.0 - 2016-09-14) [Support]
[not loaded] com.realtek.driver.RTL8187B (1150 - 2016-09-14) [Support]
/Volumes/Macintosh HD/Applications/Parallels Access.app
[loaded] com.parallels.virtualhid (1.0.3 - SDK 10.9 - 2015-10-26) [Support]
[loaded] com.parallels.virtualsound (1.0.36 - SDK 10.6 - 2015-10-26) [Support]
/Volumes/Macintosh HD/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (11.2.0 32581 - SDK 10.9 - 2016-05-02) [Support]
[not loaded] com.parallels.kext.netbridge (11.2.0 32581 - SDK 10.9 - 2016-05-02) [Support]
[not loaded] com.parallels.kext.usbconnect (11.2.0 32581 - SDK 10.9 - 2016-05-02) [Support]
[not loaded] com.parallels.kext.vnic (11.2.0 32581 - SDK 10.9 - 2016-05-02) [Support]
/Volumes/Macintosh HD/Users/[redacted]/Downloads/Greatdy Computer Audio Device.app
[loaded] com.Greatdy.driver.SystemAudioCapture (1.0.0 - SDK 10.9 - 2014-09-13) [Support]
NetworkOptimizerSC: Path: /Library/StartupItems/NetworkOptimizerSC
ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
RT8187ClientUtility: Path: /Library/StartupItems/RT8187ClientUtility
Startup items are obsolete in OS X Yosemite
[not loaded] 7 Apple tasks
[loaded] 146 Apple tasks
[running] 86 Apple tasks
[not loaded] 42 Apple tasks
[loaded] 153 Apple tasks
[running] 95 Apple tasks
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-04-06) [Support]
[running] com.canon.MFManager.plist (2012-05-22) [Support]
[loaded] com.cisco.anyconnect.gui.plist (2011-08-03)
[running] com.dymo.dls.webservice.plist (2016-01-28) [Support]
[running] com.fileopen.Broker.plist (2015-09-26) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]
[not loaded] com.netgear.wutility (2008-07-25) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2014-04-24) [Support]
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist (2016-09-21) [Support]
[failed] com.protech.NoSleep.plist (2013-03-27) [Support]
[failed] com.sony.PMBPortable.AutoRun.plist (2011-04-18) [Support]
[not loaded] com.splashtop.streamer-for-root.plist (2016-06-02) [Support]
[running] com.splashtop.streamer-for-user.plist (2016-06-02) [Support]
[running] com.adobe.agsservice.plist (2016-08-12) [Support]
[loaded] com.adobe.fpsaud.plist (2016-08-29) [Support]
[loaded] com.bombich.ccc.plist (2014-04-24) [Support]
[loaded] com.bombich.ccchelper.plist (2016-05-23) [Support]
[running] com.cisco.anyconnect.vpnagentd.plist (2011-08-03) [Support]
[not loaded] com.dymo.pnpd.plist (2016-01-28) [Support]
[loaded] com.google.keystone.daemon.plist (2016-09-01) [Support]
[loaded] com.malwarebytes.MBAMHelperTool.plist (2016-01-18) [Support]
[loaded] com.meraki.agentd.com.testplant.osxvnc.plist (2015-11-11) [Support]
[running] com.meraki.agentd.plist (2015-11-11) [Support]
[loaded] com.microsoft.autoupdate.helpertool.plist (2016-08-03) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2016-04-11) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2014-04-24) [Support]
[running] com.parallels.mobile.dispatcher.launchdaemon.plist (2016-09-21) [Support]
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist (2016-09-21)
[loaded] com.rogueamoeba.instanton-agent.plist (2014-03-25) [Support]
[running] com.splashtop.streamer-daemon.plist (2016-06-02) [Support]
[loaded] com.splashtop.streamer-srioframebuffer.plist (2016-06-02) [Support]
[running] com.trusteer.rooks.rooksd.plist (2011-03-28) [Support]
[loaded] org.tcpdump.chmod_bpf.plist (2016-01-18) [Support]
[loaded] com.adobe.AAM.Updater-1.0.plist (2013-02-01) [Support]
[loaded] com.adobe.ARM.[...].plist (2012-10-03) [Support]
[running] com.akamai.single-user-client.plist (2016-09-01) [Support]
[running] com.parallels.mobile.startgui.launchagent.plist (2016-09-21) [Support]
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Audio Hijack 3 Schedule Helper Application Hidden (/Library/Application Support/Audio Hijack/Audio Hijack 3 Schedule Helper.app)
RealPlayer Downloader Agent Application (~/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
Parallels Toolbox Application (/Applications/Parallels Toolbox.app)
DiskWarriorDaemonStarter Application (/Applications/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app)
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Photo Stream URL SMLoginItem (/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)
Photo Stream URL SMLoginItem (/Volumes/Macintosh HD/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)
AdobePDFViewerNPAPI: 11.0.17 - SDK 10.6 (2016-07-12) [Support]
Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-21) [Support]
AdobePDFViewer: 11.0.17 - SDK 10.6 (2016-07-12) [Support]
Photo Center Plugin: Photo Center Plugin 1.1.2.2 (2007-11-17) [Support]
googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]
Scorch: Unknown - SDK 10.2 (2014-07-15) [Support]
iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-22)
RealPlayer Plugin: Unknown (2014-04-24) [Support]
DYMO Safari Addin: Unknown - SDK 10.10 (2016-06-22) [Support]
QuickTime Plugin: 7.7.3 (2016-07-24)
FlashPlayer-10.6: 23.0.0.162 - SDK 10.9 (2016-09-21) [Support]
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-04-06) [Support]
GarminGpsControl: 2.9.2.0 Release (2010-05-20) [Support]
VLC Plugin: 0.8.6c (2008-11-04) [Support]
WebClient: 1.0 - SDK 10.2 (2015-02-14) [Support]
Musicnotes: 1.17.2 (2009-04-20) [Support]
Silverlight: 5.1.10411.0 - SDK 10.6 (2012-12-04) [Support]
Google Earth Web Plug-in: 6.1 (2011-10-17) [Support]
DYMO NPAPI Addin: 1.0 - SDK 10.10 (2016-06-22) [Support]
Default Browser: 601 - SDK 10.11 (2016-07-24)
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]
Flip4Mac WMV Plugin: 2.4.1.4 (2012-01-23) [Support]
SharePointBrowserPlugin: 14.6.7 - SDK 10.6 (2016-08-25) [Support]
JavaAppletPlugin: Java 8 Update 101 build 13 (2016-07-24) Check version
OfficeLiveBrowserPlugin: 12.3.6 (2013-03-26) [Support]
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
Picasa: 1.0 (2009-04-29) [Support]
NPRoblox: 1.0.2.12 - SDK 10.8 (2013-06-05) [Support]
Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]
ScamZapper - Apple Club - https://sites.google.com/site/appleclubfhs/downloads/scamzapper-info (2016-01-06)
Open in Internet Explorer - Parallels - http://www.parallels.com (2012-11-19)
Akamai NetSession Preferences (2016-09-01) [Support]
Flash Player (2016-08-29) [Support]
Flip4Mac WMV (2011-11-22) [Support]
GoToMyPC Preferences (2016-05-14) [Support]
Java (2016-07-24) [Support]
MacFUSE (2011-04-18) [Support]
NoSleep (2014-10-25) [Support]
Rapport (2011-03-28) [Support]
YAMAHA-USBMIDIPatch (2009-07-21) [Support]
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
SSD: Disk size: 499.11 GB Disk used: 281.66 GB
Destinations:
TOSHIBA EXT [Local]
Total size: 2.00 TB
Total number of backups: 64
Oldest backup: 4/24/16, 9:03 PM
Last backup: 9/22/16, 12:48 PM
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 499.11 GB X 3)
88% last
3% WindowServer
2% fontd
1% kernel_task
1% HP Scanner 3
1.23 GB kernel_task
475 MB softwareupdated
410 MB mds_stores
311 MB Safari
229 MB Mail
7.37 GB Free RAM
8.62 GB Used RAM (4.02 GB Cached)
0 B Swap Used
Sep 22, 2016, 05:50:42 AM /Library/Logs/DiagnosticReports/m_agent_2016-09-22-055042_[redacted].crash
/usr/local/sbin/m_agent
Sep 22, 2016, 04:50:43 AM ~/Library/Logs/DiagnosticReports/Mail_2016-09-22-045043_[redacted].crash
com.apple.mail - /Applications/Mail.app/Contents/MacOS/Mail
Sep 22, 2016, 04:50:26 AM /Library/Logs/DiagnosticReports/m_agent_2016-09-22-045026_[redacted].crash
Sep 22, 2016, 04:50:10 AM /Library/Logs/DiagnosticReports/m_agent_2016-09-22-045010_[redacted].crash
Sep 22, 2016, 04:49:55 AM /Library/Logs/DiagnosticReports/m_agent_2016-09-22-044955_[redacted].crash
Sep 22, 2016, 04:49:40 AM /Library/Logs/DiagnosticReports/m_agent_2016-09-22-044940_[redacted].crash
Sep 22, 2016, 04:49:39 AM /Library/Logs/DiagnosticReports/m_agent_2016-09-22-044939_[redacted].crash
Sep 21, 2016, 12:56:52 PM /Library/Logs/DiagnosticReports/m_agent_2016-09-21-125652_[redacted].crash
Sep 21, 2016, 12:56:21 PM /Library/Logs/DiagnosticReports/m_agent_2016-09-21-125621_[redacted].crash
Sep 21, 2016, 12:56:18 PM /Library/Logs/DiagnosticReports/m_agent_2016-09-21-125618_[redacted].crash
Sep 21, 2016, 12:17:39 PM /Library/Logs/DiagnosticReports/m_agent_2016-09-21-121739_[redacted].crash
Sep 21, 2016, 12:17:24 PM /Library/Logs/DiagnosticReports/m_agent_2016-09-21-121724_[redacted].crash
Sep 21, 2016, 12:17:23 PM /Library/Logs/DiagnosticReports/m_agent_2016-09-21-121723_[redacted].crash
Sep 21, 2016, 11:16:55 AM /Library/Logs/DiagnosticReports/m_agent_2016-09-21-111655_[redacted].crash
Sep 21, 2016, 11:16:40 AM /Library/Logs/DiagnosticReports/m_agent_2016-09-21-111640_[redacted].crash
Sep 21, 2016, 11:16:39 AM /Library/Logs/DiagnosticReports/m_agent_2016-09-21-111639_[redacted].crash
Sep 21, 2016, 10:15:15 AM Self test - passed
Sep 21, 2016, 03:17:29 AM /Library/Logs/DiagnosticReports/m_agent_2016-09-21-031729_[redacted].crash
Sep 20, 2016, 11:45:53 PM /Library/Logs/DiagnosticReports/m_agent_2016-09-20-234553_[redacted].crash
Sep 20, 2016, 10:44:33 PM /Library/Logs/DiagnosticReports/m_agent_2016-09-20-224433_[redacted].crash
Sep 20, 2016, 12:57:53 PM ~/Library/Logs/DiagnosticReports/accountsd_2016-09-20-125753_[redacted].crash
/System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
Sep 19, 2016, 01:42:56 PM /Library/Logs/DiagnosticReports/m_agent_2016-09-19-134256_[redacted].crash
MacBook Pro, OS X Mavericks (10.9.5)
Posted on Sep 22, 2016 10:55 AM