I upgraded to mac OS Sierra. Siri works fine on my laptop but not on my desktop.
Wehn I click on it I get the familiar ding but the audio waveform is flatlined and Siri is not working.
Both are on the same Wifi network.
Hi,
Check the settings on the desktop in System Preferences > Siri
Which iMac do you have? Please state the year and size?
Also, have tried System Preferences - Siri?
Well. This is strange.
I plugged an old Blue Snowball USB microphone in and Siri is working fine.
And now the strange part.
When I select the internal mic with the Blue microphone plugged in...it works! As soon as I unplug the Blue mic Siri does not work. Go figure.
Try resetting the PRAM per the directions in iMac SMC and PRAM reset and then retest without the external mic plugged in.
Thanks for the advice. Unfortunately it did not fix. I can live with the mic plugged in actually, I use it for other purpose as well.
Cheers!
Brice
You can always call AppleCare and see what the issue may be or you can also post an EtreCheckreport of your system. We can then look for obvious issues. Please click the link, download the app and run the report. Once you have the report, please copy and paste it to your reply to this post.
If you would like more info on what EtreCheck is, simply click the link and you will find a description of the app.
There it is. I am glad it makes sense for someone
EtreCheck version: 3.0.4 (308)
Report generated 2016-09-22 13:24:31
Download EtreCheck from https://etrecheck.com
Runtime 1:59
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
I upgraded to mac OS Sierra. Siri works fine on my laptop but not on my desktop.
When I click on it I get the familiar ding but the audio waveform is flatlined and Siri is not working.
Both are on the same Wifi network.
Hardware Information:ⓘ
iMac (27-inch, Late 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac13,2
1 3.4 GHz Intel Core i7 CPU: 4-core
32 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
8 GB DDR3 1600 MHz ok
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information:ⓘ
NVIDIA GeForce GTX 680MX - VRAM: 2048 MB
iMac 2560 x 1440
Cinema HD 2560 x 1600
System Software:ⓘ
macOS Sierra 10.12 (16A323) - Time since boot: less than an hour
Disk Information:ⓘ
APPLE HDD WDC WD10EALX-408EA0 disk1 : (1 TB) (Rotational)
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk2) / : 1.11 TB (485.92 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
APPLE SSD SM128E disk0 : (121.33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Macintosh HD (disk2) / : 1.11 TB (485.92 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
Hitachi HDS723020BLA642 disk3 : (2 TB) (Rotational)
EFI (disk3s1) <not mounted> : 210 MB
disk3s2 (disk3s2) <not mounted> : 2.00 TB
Boot OS X (disk3s3) <not mounted> : 134 MB
Hitachi HDS723020BLA642 disk4 : (2 TB) (Rotational)
EFI (disk4s1) <not mounted> : 210 MB
disk4s2 (disk4s2) <not mounted> : 2.00 TB
Boot OS X (disk4s3) <not mounted> : 134 MB
USB Information:ⓘ
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. Apple Cinema HD Display
Apple Inc. FaceTime HD Camera (Built-in)
VIA Labs, Inc. USB3.0 Hub
Burr-Brown from TI USB Audio CODEC
VIA Labs, Inc. USB2.0 Hub
BLUE MICROPHONES Blue Snowball
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
G-Technology G-RAID with Thunderbolt
Configuration files:ⓘ
/etc/sudoers, File size 2299 but expected 1563
/etc/sysctl.conf - File exists but not expected
Gatekeeper:ⓘ
Mac App Store and identified developers
Kernel Extensions:ⓘ
/System/Library/Extensions
[loaded] com.nvidia.CUDA (1.1.0 - 2016-09-22) [Support]
[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.2.0w4 - 2016-09-22) [Support]
System Launch Agents:ⓘ
[not loaded] 6 Apple tasks
[loaded] 170 Apple tasks
[running] 95 Apple tasks
System Launch Daemons:ⓘ
[not loaded] com.apple.jetsamproperties.Mac.plist (2016-08-25) [Support]
[not loaded] 40 Apple tasks
[loaded] 166 Apple tasks
[running] 98 Apple tasks
Launch Agents:ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-09-21) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-15) [Support]
[running] com.adobe.AdobeCreativeCloud.plist (2016-06-13) [Support]
[running] com.brother.LOGINserver.plist (2015-04-13) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-11) [Support]
[loaded] com.nvidia.CUDASoftwareUpdate.plist (2016-09-22)
[not loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.wacom.wacomtablet.plist (2012-01-20) [Support]
Launch Daemons:ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-15) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-15) [Support]
[running] com.adobe.adobeupdatedaemon.plist (2016-09-02) [Support]
[running] com.adobe.agsservice.plist (2016-08-13) [Support]
[loaded] com.adobe.fpsaud.plist (2016-08-29) [Support]
[loaded] com.barebones.authd.plist (2014-01-29) [Support]
[loaded] com.dji.CineDeviceManager.plist (2016-07-07) [Support]
[failed] com.edb.launchd.postgresql-8.4.plist (2013-11-13) [Support]
[loaded] com.fxfactory.FxFactory.helper.plist (2016-02-05) [Support]
[loaded] com.google.keystone.daemon.plist (2016-09-01) [Support]
[loaded] com.malwarebytes.HelperTool.plist (2016-06-10) [Support]
[loaded] com.noiseindustries.FxFactory.helper.plist (2013-07-27) [Support]
[loaded] com.nvidia.cuda.launcher.plist (2016-05-11) [Support]
[not loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.redgiant.LinkUpdateChecker.plist (2015-08-25) [Support]
User Launch Agents:ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2013-05-27) [Support]
[running] com.akamai.single-user-client.plist (2016-09-01) [Support]
[loaded] com.digitalrebellion.PreferenceManagerAutoSave.plist (2014-04-18) [Support]
[failed] com.iskysoft.TunesOverWatchDemo.plist (2014-07-16) [Support]
[running] com.nds.pcshow.plist (2014-03-26)
[loaded] com.nds.pcshow.uninstall.plist (2014-10-06)
[loaded] com.redgiantsoftware.updater.plist (2016-08-22)
[loaded] com.valvesoftware.steamclean.plist (2016-09-22) [Support]
User Login Items:ⓘ
RED Watchdog Application (/Applications/REDCINE-X Professional/Utilities/RED Watchdog.app)
ChronoSync Scheduler Application (/Applications/ChronoSync.app/Contents/Library/LoginItems/ChronoSync Scheduler.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Workbench Application Hidden (/Applications/Workbench/Workbench.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
MailTagsHelper Application (~/Library/Application Support/Indev/MailTagsHelper.app)
Internet Plug-ins:ⓘ
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-09-02) [Support]
FlashPlayer-10.6: 23.0.0.162 - SDK 10.9 (2016-09-13) [Support]
QuickTime Plugin: 7.7.3 (2016-09-13)
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-04) [Support]
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-04) [Support]
Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-13) [Support]
WacomNetscape: 1.1.1-1 (2012-01-20) [Support]
Silverlight: 5.1.41212.0 - SDK 10.6 (2016-03-12) [Support]
WacomTabletPlugin: WacomTabletPlugin 2.0.0.4 (2012-01-20) [Support]
JavaAppletPlugin: 15.0.1 - SDK 10.12 (2013-10-28) Check version
User internet Plug-ins:ⓘ
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
Safari Extensions:ⓘ
1Password - AgileBits - https://agilebits.com/onepassword (2016-08-26)
Open in Internet Explorer - Parallels - http://www.parallels.com (2015-12-31)
3rd Party Preference Panes:ⓘ
Akamai NetSession Preferences (2016-09-01) [Support]
CUDA Preferences (2016-05-11) [Support]
Flash Player (2016-08-29) [Support]
ProCutX Server (2013-03-06) [Support]
REDcode (2016-05-06) [Support]
Time Machine:ⓘ
Time Machine not configured!
Top Processes by CPU:ⓘ
12% Adobe Story CC
10% mdworker(14)
4% WindowServer
3% kernel_task
2% Workbench
Top Processes by Memory:ⓘ
1.51 GB kernel_task
459 MB mds_stores
426 MB Adobe Story CC
360 MB mdworker(14)
328 MB com.apple.WebKit.WebContent(6)
Virtual Memory Information:ⓘ
19.00 GB Free RAM
13.00 GB Used RAM (7.94 GB Cached)
0 B Swap Used
Diagnostics Information:ⓘ
Sep 22, 2016, 12:55:59 PM Self test - passed
Sep 22, 2016, 09:38:16 AM /Library/Logs/DiagnosticReports/ck2_2016-09-22-093816_[redacted].cpu_resource.d iag [Details]
ck2
Sep 22, 2016, 09:25:17 AM ~/Library/Logs/DiagnosticReports/trustd_2016-09-22-092517_[redacted].crash
/usr/libexec/trustd
Sep 22, 2016, 08:18:12 AM /Library/Logs/DiagnosticReports/WacomTabletDriver_2016-09-22-081812_[redacted]. crash
com.wacom.Wacom_TabletDriver - /Library/Application Support/Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver
Sep 22, 2016, 08:16:54 AM /Library/Logs/DiagnosticReports/WacomTabletDriver_2016-09-22-081654_[redacted]. crash
Nothing obvious stands out with the exception of I don't see any evidence that you backup your computer. If you don't that a not a good idea, at some point you will lose either some or all of your data. At the very least you should be backing up using Time Machine.
I appreciate looking at it!!
I have my own way of backing up my data.
Thanks again
siri is working on my laptop but not on my desktop
