itunes problem

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bothan1987 Author

Level 1

4 points

itunes problem

hi i got the iphone 6s and i reloaded my computer with windows 8.1 and reinstalled itunes. when i connect my phone to the pc it ask my "trust " or "dont trust" . when i select trust it comes up with this message as displayed in the image . i did reset all the settings on my phone as well as location and network setting but still getting the same error message .

please assist

Posted on Sep 22, 2016 1:19 PM

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Answer 1

KiltedTim

Level 10

227,172 points

Sep 22, 2016 1:29 PM in response to bothan1987

You're not running the current version of iTunes, which is required to sync with iOS 10. Download the latest version from http://www.apple.com/itunes/download/?ref=http://itunes.com and install it. Then try again.

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