jrich4945

Q: iOS 10 - Alarm stopped working

I've upgraded my iPhone 6 to iOS 10.0.1 and ever since the update, my alarm clock no longer works. I can set an alarm, the alarm clock icon shows up in the upper RH of the screen, but when it's time to alert, nothing happens.  The phone does not turn on, it does not create any sound.  I've tried everything I could think of and the suggestions online, but no luck.

 

Another odd behavior is that even after an alarm has past (with no reaction in the phone) the icon in the upper RH remains.  I can delete all alarms, the alarm icon still is present on the screen.

 

I've tried the new Bedtime feature thinking it my by part of the problem, but it also does not work.  However, it does have some impact; if I turn on the bedtime feature, the alarm clock icon on the upper RH of the screen will go away and any alarm (on the alarm screen) that was armed gets turned off.  It's as if the two are mutually exclusive meaning you can either use Bedtime or traditional alarms, but not both.  Does anyone know if this is the case?

 

I really doubt I'll use the Bedtime feature, it's a little odd and not terribly useful for a hectic life that isn't too predictable for going to bed each night.  However, losing total functionality of the traditional alarm clock is a huge disappointment.

 

I've tried restarting the phone; the only thing that does is make the alarm clock icon disappear (if it was stuck on from a prior alarm). It does not restore the actual vibrate / audible function of an alarm that is set.

 

I also deleted my iHome clock app thinking the alarms from that app might somehow be competing with the native iOS alarm function, even though they both worked fine in iOS 9.

iPhone 6, iOS 10, Alarm Clock

Posted on Sep 22, 2016 1:17 PM

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Q: iOS 10 - Alarm stopped working

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  • by daniel_b29,

    daniel_b29 daniel_b29 Sep 30, 2016 8:20 PM in response to jrich4945
    Level 1 (4 points)
    iPhone
    Sep 30, 2016 8:20 PM in response to jrich4945

    I had the exact same issue as you and painfully test and figure it out exactly all that you did to conclude that I just have two choices, to have a restarted phone with alarms but no pictures and music from my computer backup, or  to have my phone with all the information but alarm useless. (Not to mention that this week I woke up late EVERY DAY).

     

    I will wait for some actualizatio from iOS or try to find some app or something that could replace the alarm function.

     

    Please let me know if you have any luck with that!

  • by mitnarf,

    mitnarf mitnarf Oct 2, 2016 7:34 AM in response to jrich4945
    Level 1 (4 points)
    Oct 2, 2016 7:34 AM in response to jrich4945

    I have had the same issue and response as jrich4945.  Essentially, what I have been told after multiple phone calls with Apple support over the last week is that my only remaining choice is to wipe the phone and start over without restoring from my backup.  Unfortunately, this will leave me with unrestored text messages which have needed business related communications, and is therefore not an viable option for me.  It appears my only real option is to live with an inoperable Apple alarm system and download a third party alarm.  As noted by others, everything was fine until I upgraded and everything works fine on multiple other devices. 

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Oct 2, 2016 10:27 AM in response to mitnarf
    Level 9 (59,324 points)
    iPhone
    Oct 2, 2016 10:27 AM in response to mitnarf

    mitnarf wrote:

     

    Unfortunately, this will leave me with unrestored text messages which have needed business related communications, and is therefore not an viable option for me. 

    Archive your text messages to a PDF or text file using an application like PhonevView (Mac) or TouchCopy (Mac or Windows). Neither is free but, if you value your text messages, they are cheap at the price and indispensable. Having reference copies of my texts in a platform independent format is extremely important to me. I personally use PhoneView and have for years. It gets updated regularly. I can't comment on their customer service as I've never had to use it.

  • by mitnarf,

    mitnarf mitnarf Oct 2, 2016 12:07 PM in response to Meg St._Clair
    Level 1 (4 points)
    Oct 2, 2016 12:07 PM in response to Meg St._Clair

    Thanks Meg St._Claire.  I'm also considering an attempt to retrieve the message from a backup with something like ibackupbot.  Have you or others ever tried that?  Thanks.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Oct 2, 2016 12:11 PM in response to mitnarf
    Level 9 (59,324 points)
    iPhone
    Oct 2, 2016 12:11 PM in response to mitnarf

    No, messing with back up files sounds like a recipe for disaster to me. I just regularly archive my messages so that, in addition to my iCloud and iTunes backups, I have my PDFs.

  • by mitnarf,

    mitnarf mitnarf Oct 2, 2016 12:30 PM in response to Meg St._Clair
    Level 1 (4 points)
    Oct 2, 2016 12:30 PM in response to Meg St._Clair

    You're probably right.  As I research that option more, I'm seeing mixed results.  May I ask how you are archiving the messages and saving to PDF?  Sorry for all the questions and appreciate your help.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Oct 2, 2016 12:33 PM in response to mitnarf
    Level 9 (59,324 points)
    iPhone
    Oct 2, 2016 12:33 PM in response to mitnarf

    As I explained above, I use PhoneView.

  • by himanshu28,

    himanshu28 himanshu28 Oct 2, 2016 7:17 PM in response to Jon B 74
    Level 1 (4 points)
    Oct 2, 2016 7:17 PM in response to Jon B 74

    Hi Jon,

     

    I was also facing similar issue with my iPhone 6 (iOS 10.0.2). And I have found a solution for that.

     

    Simply by toggling the Airplane Mode On->Off, the problem gets resolved. No need to restart the phone.

     

    ENable the Airplane Mode and then Disable it And the Ringtones start working.

     

    I Hope this will help you and other fellow iPhone users.

  • by Stewbob,

    Stewbob Stewbob Oct 3, 2016 6:06 AM in response to himanshu28
    Level 1 (4 points)
    Oct 3, 2016 6:06 AM in response to himanshu28

    I had this problem upon updating to 10.0.2 - alarm did not ring, my phone only vibrated. No ring tones would sound as I selected different ring tones.  As I looked into this further, I noticed my Airplay was still set to Apple TV, not to my iPhone 6s.  So my alarm was ringing, just through Airplay and not through the phone.  I switched Airplay back to iPhone 6s and my problem was resolved.

  • by jamiefromsudbury,

    jamiefromsudbury jamiefromsudbury Oct 3, 2016 2:03 PM in response to jrich4945
    Level 1 (4 points)
    Oct 3, 2016 2:03 PM in response to jrich4945

    Mine was doing the same thing and I powered the phone off for 5 minutes and then back on like a reboot and it works fine now!  Hope this helps! Phone should be powered off once a week to help with the phones functionability!

  • by coolplayy,

    coolplayy coolplayy Oct 4, 2016 12:51 AM in response to Meg St._Clair
    Level 1 (4 points)
    iPhone
    Oct 4, 2016 12:51 AM in response to Meg St._Clair

    I tried , only work for some hours.. after that will back to the problem again -_-ll

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Oct 4, 2016 5:42 AM in response to coolplayy
    Level 9 (59,324 points)
    iPhone
    Oct 4, 2016 5:42 AM in response to coolplayy

    coolplayy wrote:

     

    I tried , only work for some hours.. after that will back to the problem again -_-ll

    Tried what?

  • by jsc_alice,

    jsc_alice jsc_alice Oct 5, 2016 6:17 PM in response to Jon B 74
    Level 1 (4 points)
    iPhone
    Oct 5, 2016 6:17 PM in response to Jon B 74

    Hi, I had the same exact problem. Then yesterday I realized that the alarm went off just fine when my phone is not on "Do not disturb" mode. I change my "Do not disturb" schedule and now my alarm works just fine!

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Oct 5, 2016 6:26 PM in response to jsc_alice
    Level 9 (59,324 points)
    iPhone
    Oct 5, 2016 6:26 PM in response to jsc_alice

    jsc_alice wrote:

     

    Hi, I had the same exact problem. Then yesterday I realized that the alarm went off just fine when my phone is not on "Do not disturb" mode. I change my "Do not disturb" schedule and now my alarm works just fine!

    The only problem with that theory is that Do Not Disturb doesn't silence the alarm. Even if you have DND enabled, the built in alarm will sound.

  • by jsc_alice,

    jsc_alice jsc_alice Oct 5, 2016 6:54 PM in response to Meg St._Clair
    Level 1 (4 points)
    iPhone
    Oct 5, 2016 6:54 PM in response to Meg St._Clair

    I was responding to Jon B 74, because I had the same exact problem, not the original post.

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