unknownartist11

Q: Cant open "Phone/Text Settings" and text are crashing and locking up

Since I updated my iphone 6 to IOS 10, I have not had luck with accessing my text messages app or phone app. When i recieve a text it shows on the lock screen. If i hit reply on any short cut and/or just try to open "messages' the screen locks up, stays white then crashes, It stays open and viewable in the background, if i pull it up that way, same thing it crashes. I have troubleshooted. I have done soft reboots and hard reboots, When the phone goes to reset sometimes the screen turns green/grey/white just before turning off. ( Two or 3 times after restarting I am able to access messages and phone) Other times it doesnt help anything. I have reset network settings to have no difference.

Also Siri is at times unaccessable. I hold the home and it stays black.

Also If i go to settings and click "messages or Phone" It highlights the box and locks up, im able to still receive notifications for my alarm or what not and can simply click home and it backs out. But i can not access settings or anything.

Last night after fighting and fighting with trying to reply to a friend. I just called ( it let me open the "phone" so i could call. while on the phone, i put them on speaker phone, hit home, then messages, wiola, texts/messaging pulled right up no problem. Hung up the phone went to text about 10 min later. Nothing. White screen. reboot both ways. hit messages, white screen, hit "phone", white screen.

I AM NOT buying the iphone 7. This is ridiculous. I AM NOT restoring and losing all my info. I have found that at times i can place the phone in airplane mode and it will let me write the text, turn airplane mode off, it lets me stay in the text and send. then moments later. white screen. My phone has been laggy when multi tasking, or doing certain things it locks up for several minutes. But of all these things it has let me in sometimes here and there, but "phone settings and message settings" under settings will not open at all and has not at since the first hour of my updating.

PLEASE HELP!! Losing faith in apple. I am a musician and have all my files via this phone and i CAN NOT lose my over 5 gigs of my recordings. sorry for typos i typed this in a hurry.

iPhone 6, iOS 10

Posted on Sep 22, 2016 2:20 PM