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Q: re-install problem

I have an old imac running Snow leopard which started going into hang mode (spinning beachball of death). I ran a re-install but after getting to the configuring stage after re-install it stills goes into hang mode. Any ideas anyone please?

Posted on Sep 22, 2016 2:15 PM

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Q: re-install problem

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  • Helpful answers

  • by Kappy,Helpful

    Kappy Kappy Sep 22, 2016 2:22 PM in response to hootboot
    Level 10 (271,482 points)
    Desktops
    Sep 22, 2016 2:22 PM in response to hootboot

    Snow Leopard Erase and Install

     

         Be sure you back up your files.

     

    1. Insert Snow Leopard DVD into the optical drive and restart the computer.
    2. Immediately upon hearing the chime hold down the C key.
    3. Release the key when the Apple logo appears and wait for the loading to finish.
    4. After the installer, loads select your language and click on the Continue  button. When the menu bar appears select Disk Utility from the Utilities menu.  After Disk Utility loads select the out-dented disk entry from the side list (mfgr.'s ID and drive size.)  Click on the Partition tab in the Disk Utility’s right window.  Set the number of  partitions to (1) from the drop down menu. Click on the Options button and select GUID, click on OK, set the format type to MacOS Extended, Journaled. Finally, click on the Apply button.
    5. After formatting has finished quit Disk Utility.  Continue with the OS X installation and follow the directions.
    6. When the installation has finished the computer will restart into the Setup Assistant. After you complete the Setup Assistant you will be running a fresh installation of Snow Leopard. Open Software Update and install the recommended updates.
    7. If you are planning to sell or give your computer away, then do the following: After you reformat your hard drive and reinstall Snow Leopard, the computer restarts to a Welcome screen. To leave the Mac in an OOTB (Out Of The Box) state, don't continue with the setup. Instead, press Command and Q keys to shut down the computer. The Setup Assistant will guide the new owner through the setup process after he/she turns on the computer.
    8. Download and install Mac OS X 10.6.8 Update Combo v1.1. if needed. It is not needed if you are selling or giving away the computer.
  • by hootboot,

    hootboot hootboot Sep 22, 2016 2:24 PM in response to Kappy
    Level 1 (9 points)
    Apple TV
    Sep 22, 2016 2:24 PM in response to Kappy

    Hi,ok thanks for this,very helpful. I do not have this computer with me just now but I'll get back to you tomorrow.

  • by hootboot,

    hootboot hootboot Sep 23, 2016 10:54 AM in response to Kappy
    Level 1 (9 points)
    Apple TV
    Sep 23, 2016 10:54 AM in response to Kappy

    Hi,

     

    well I followed your instructions carefully and got as far as registering the new install and finder appeared but then it went into hang mode again, nothing would activate except the cursor and the only thing I could do to shut it down

    was the power button, do you think it may have ended it's life:(?

  • by rkaufmann87,Apple recommended

    rkaufmann87 rkaufmann87 Sep 23, 2016 12:52 PM in response to hootboot
    Level 9 (58,870 points)
    Photos for Mac
    Sep 23, 2016 12:52 PM in response to hootboot


    Have you checked the HD in Disk Utility to see what shape it's in? Open DU on the SL DVD and then run Repair Disk 2-3 times back to back, if any errors come up then you know it's a goner.

  • by hootboot,

    hootboot hootboot Sep 23, 2016 12:53 PM in response to rkaufmann87
    Level 1 (9 points)
    Apple TV
    Sep 23, 2016 12:53 PM in response to rkaufmann87

    No I haven't I will give that a go tomorrow, thanks.