shaun in KZ

Q: Apple tv 4G - no aps loaded and keeps resetting

HI - i just set up my new apple 4G on my existing apple account and i am surprised to see that there are no aps loaded on the main screen like there is with my 3G (ex. ESPN, netflix, NHL, HBO, etc). There is only he standard movies/TV/Aps/photos/itunes bar and below that only search, computers, and settings.  Anyone know how do i get this laoded up?

 

additionally the screen keeps resetting back (kicking out) to the main screen whenever i go into any of the options.  Not sure if thisnis related to the above.

 

ANy help greatly appreciated.

Apple TV (4th generation)

Posted on Sep 22, 2016 3:17 PM

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Q: Apple tv 4G - no aps loaded and keeps resetting

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  • by Diana.McCall,

    Diana.McCall Diana.McCall Sep 22, 2016 6:15 PM in response to shaun in KZ
    Level 5 (4,115 points)
    Apple TV
    Sep 22, 2016 6:15 PM in response to shaun in KZ

    Hi. There should be an app store on the home screen. You can use it to download the apps for services you want to use. This is a little inconvenient at first, but it means the apps are easily updated, and new ones can be added without updating the entire system. The whole system is very similar to an iPad or iPhone now.

     

    Regarding going back to the home screen, the remote Menu button actually works like a "back" button, and you can back out of an app to the home screen. There's an on-line user guide here https://help.apple.com/appletv/ and you can also download it in iBooks.

  • by renatonz,

    renatonz renatonz Sep 23, 2016 1:42 AM in response to shaun in KZ
    Level 1 (4 points)
    Sep 23, 2016 1:42 AM in response to shaun in KZ

    I Just got t Apple TV 4 and I'm experiencing the same "resetting" problem, it happens even when I'm simply scrolling over the apps.

    This is my first and last Apple TV... waste of money...