Lynd7

Q: No device Icon

                     I have downloaded ITunes version 12.5.1 for Windows 10.I have a 4th gen. iPod shuffle.When I connect it ,the light is green then flashes amber.The device is recognized by my computer but there is no device icon in  Itunes.I also have gotten the screen that says the iPod is corrupted,but I tunes can't restore it.I have gotten the message" would you like I Tunes to repair software",but after I click the button to do so,nothing happens.I've run all the suggested tests and tried all the fixes.Nothing works.Any suggestions?

iPod shuffle (4th generation), Windows Vista

Posted on Sep 22, 2016 4:24 PM