Tipsynoodle

Q: I'm trying to restore my laptop, HD is erased trying to install from disk...install box comes up empty doesn't show HD to install to

I erased Contents of HD, trying to do a factory install..Macbook  pro......computer boots u to the language site , I click english then it goes to the site where to pick the HD from to install but no hard drive listed... blank page....I do see it in the disk utility but now I'm stuck now..... sometimes it will try to install but then a message pops up that I can't install this version of IOS ..I'm using the disk that came with laptop....Help

Posted on Sep 22, 2016 3:34 PM

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Q: I'm trying to restore my laptop, HD is erased trying to install from disk...install box comes up empty doesn't show HD to install ... more

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  • by Kappy,

    Kappy Kappy Sep 22, 2016 3:39 PM in response to Tipsynoodle
    Level 10 (271,145 points)
    Desktops
    Sep 22, 2016 3:39 PM in response to Tipsynoodle

    Can't help unless we know exactly what Mac model you have.

  • by Tipsynoodle,

    Tipsynoodle Tipsynoodle Sep 22, 2016 3:47 PM in response to Kappy
    Level 1 (8 points)
    Mac OS X
    Sep 22, 2016 3:47 PM in response to Kappy

    Ma book pro bought around 2011

  • by Kappy,

    Kappy Kappy Sep 22, 2016 4:13 PM in response to Tipsynoodle
    Level 10 (271,145 points)
    Desktops
    Sep 22, 2016 4:13 PM in response to Tipsynoodle

    If the computer came originally with Lion or later installed then do this:

    Clean Install of OS X

     

    1. Restart the computer. Immediately after the chime hold down the Command-Option-R keys until a globe appears.
    2. The Utility Menu will appear in from 5-20 minutes. Be patient.
    3. Select Disk Utility and click on the Continue button.
    4. When Disk Utility loads select the drive (usually, the out-dented entry) from the side list.
    5. Click on the Partition tab in Disk Utility's main window. A panel will drop down.
    6. Set the partition scheme to GUID.
    7. Set the Format type to Mac OS Extended (Journaled.)
    8. Click on the Apply button, then click on the Done button when it activates.
    9. Quit Disk Utility and return to the Utility Menu.
    10. Select Reinstall OS X and click on the Continue button.

     

    This should install the version of OS X that was pre-installed when the computer was new.

    If it came with Snow Leopard pre-installed new, then do this:

    Snow Leopard Erase and Install

     

    1. Insert Snow Leopard DVD into the optical drive and restart the computer.
    2. Immediately upon hearing the chime hold down the C key.
    3. Release the key when the Apple logo appears and wait for the loading to finish.
    4. After the installer loads select your language and click on the Continue  button. When the menu bar appears select Disk Utility from the Utilities menu.  After Disk Utility loads select the out-dented disk entry from the side list (mfgr.'s ID and drive size.)  Click on the Partition tab in the Disk Utility’s right window.  Set the number of  partitions to (1) from the drop down menu. Click on Options button and select GUID, click on OK, set the format type to MacOS Extended, Journaled. Finally, click on the Apply button.
    5. After formatting has finished quit Disk Utility.  Continue with the OS X installation and follow the directions.
    6. When the installation has finished the computer will restart into the Setup Assistant. After you complete the Setup Assistant you will be running a fresh installation of Snow Leopard. Open Software Update and install the recommended updates.
    7. Download and install Mac OS X 10.6.8 Update Combo v1.1. if needed. It is not needed if you are selling or giving away the computer.
  • by Tipsynoodle,

    Tipsynoodle Tipsynoodle Sep 22, 2016 5:52 PM in response to Kappy
    Level 1 (8 points)
    Mac OS X
    Sep 22, 2016 5:52 PM in response to Kappy

    Followed the steps.....when disk utility starts , I click on partition...I have in the left colum HD pic and says 320.07 GB Hitachi HTSS, RIGHT UNDERNEATH another HD pic that says Mac OS X INSTALL DVD,

    UNDERNEATH THAT I have pic of disc showing saying MATSHIDA DVD- R UJ -898, under that another pic of disc with MAC OS INSTALL DVD.....

    ON THE RIGHT COLUMN, UNDER PARTITION, volume scheme is set to current ( and greyed out) underneath in the box it says MAC OS X INSTALL DVD

    ON THE RIGHT HAND SIDE IT SAYS... VOLUME INFORMATION Name MAC OS INSTALL DVD (greyed out), under Format  it says Mac OS Extended ( greyed out) , then size 319.73 Gb

    Options, Revert and Apply are all greyed out....so no where for me to change anything   tried to attach pic but wouldn't let me do it so I had to write it down for u .....any idea what's wrong?

  • by Tipsynoodle,

    Tipsynoodle Tipsynoodle Sep 22, 2016 6:03 PM in response to Kappy
    Level 1 (8 points)
    Mac OS X
    Sep 22, 2016 6:03 PM in response to Kappy

    AS far as the snow leopard INSTALL I get to where it says select the disk ( only 1 showing) I click install and it comes back with "u can't upgrade this version of Mac IOS, Mac OS couldn't be installed on this disk

  • by Kappy,

    Kappy Kappy Sep 22, 2016 11:18 PM in response to Tipsynoodle
    Level 10 (271,145 points)
    Desktops
    Sep 22, 2016 11:18 PM in response to Tipsynoodle

    You must first erase the disk before you can install Snow Leopard. This is clearly shown in the instructions provided.