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Helpful answers
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Sep 23, 2016 1:27 AM in response to scales085by lllaass,What model Mac?
How to identify MacBook Pro models - Apple Support
How did Recovery mode fail?
How did install ing OSX from USB device fail? You said error. What did the error message say?
Could be that the internal drive failed.
How did you try to erase the drive? What did yo boot with?
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Sep 23, 2016 6:41 AM in response to lllaassby scales085,Hi sorry i should have been more specific,
Model - VIN, MacBook Pro (13-inch Mid 2010)
Internet recovery mode / standard recovery mode
- disk utility
erase disk (error failed to unmount disk)
First aid (successful 'problems were found with the partition map which might prevent booting')
erase disk ( error failed to unmount disk)
First aid (updating boot support partitions for the volume as required. unable to unmount volume for repair)
- osx install (not enough space on disk)
note
- during recovery mode during disk utility it takes a decent amount of time (5mins ish) to load the disks.
- when erasing the drive i'm selecting the option, Format - OS X Extended (journaled) Scheme (GUID Partition Map)
- i also can't seem to start the macbook in safe mode.
Bootable USB
I thought using a bootable usb would help. I have no idea which OS the macbook has so i created an el capitan bootable usb.
- disk utility
erase disk (error failed to unmount)
First aid (successful 'problems were found with the partition map which might prevent booting')
erase disk ( error failed to unmount disk)
First aid (updating boot support partitions for the volume as required. unable to unmount volume for repair)
- install os x
returns an error upon installation ( an error occurred while preparing the installation, try running again)
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Sep 23, 2016 7:06 AM in response to scales085by lllaass,Souds like the disk failed and needs to be replaced