-
All replies
-
Helpful answers
-
Sep 22, 2016 5:57 PM in response to William Martinby leroydouglas,Finder>Go>Go to Folder
copy and paste:
/Library/Printers
look in the PPD folder
-
by John Lockwood,Sep 23, 2016 8:13 AM in response to William Martin
John Lockwood
Sep 23, 2016 8:13 AM
in response to William Martin
Level 6 (9,349 points)
Servers EnterpriseWith some of the multi-function printers some of the printer software can be scattered in several locations. As long as you are still on the same operating system version consider the following approach.
- Make sure you have the previous driver installer package (see below), do not bother trying to install it at this point as it will almost certainly refuse saying a newer version is installed
- Go to /private/var/db/receipts
- Look for something like com.apple.pkg.HP_* (there are quite a lot of them)
- You will probably need to delete them all, this will then trick the Installer program into no longer thinking the newer version is installed
- Now run the older installer
As far as I am aware the current version is HP Printer Drivers v5.0 for OS X
As far as I am aware the previous version was HP Printer Drivers v3.1 for OS X
It is arguably long past time that Apple implemented a proper 'uninstall' function. We are years past the point that Mac software was a simple drag & drop install process. Yes apps from the Mac App Store can be both easily installed and removed but everything else like in this case printer drivers is often far more complex.