Headhunter06

Q: On boot, iMac Apple logo blinks red after update to Mac OS Sierra

After upgrading to MacOS Sierra, my 2015 iMac 21.5 Retina has a blinking red Apple logo and then a brief splash of screen flicker when booting. Once booted, the computer seems to run fine, with no obvious flakiness. I'm not sure why the logo blinks red and then the screen flickers -- bad drivers; a software fault in the boot phase; some issue with the fusion drive; or perhaps some other gremlin? A quick internet search reveals that at least a few others have the same issue with this OS version, and it seems to have happened in years past with other MacOS version upgrades. But there are no good answers on how to fix it. I've rebooted several times hoping it would clear itself, but no luck.

iMac, macOS Sierra (10.12), iMac 2015 21.5 4k Retina

Posted on Sep 22, 2016 7:52 PM

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Q: On boot, iMac Apple logo blinks red after update to Mac OS Sierra

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  • by plumsteadbb,

    plumsteadbb plumsteadbb Oct 13, 2016 11:25 AM in response to Headhunter06
    Level 1 (8 points)
    Mac OS X
    Oct 13, 2016 11:25 AM in response to Headhunter06

    Same issue here too. Sierra, Retina 4K 21.5inch late 2015

  • by Mike Rose1,

    Mike Rose1 Mike Rose1 Oct 15, 2016 10:52 AM in response to plumsteadbb
    Level 1 (14 points)
    Oct 15, 2016 10:52 AM in response to plumsteadbb

    Same problem, after several calls to Apple they were not aware of this. Tried several re-installs etc and tried usual repairs, removed virus checker and pruned Little Snitch. No significant issues as yet but red box still appears. Time Machine slow and slight problem with mail but neither show stoppers.

    Apple suggested I take to Repair as issue does not show on Booting from El Cap on attached disk and first level support suspected damaged disk. S.M.A.R.T. checks show disk ok. I suspect some bug that will be fixed on next update.

  • by Mike Rose1,Helpful

    Mike Rose1 Mike Rose1 Oct 15, 2016 1:11 PM in response to Mike Rose1
    Level 1 (14 points)
    Oct 15, 2016 1:11 PM in response to Mike Rose1

    Finally upped to Apple second level support after I found that starting in safe mode eliminated the red box flash, and had a long discussion and help from a very knowledgeable support person. Tried eliminating dozens of extensions, startup items etc and many restarts none of which eliminated the issue of the red box. Notably did not eliminate any Apple extensions. So suggest that problem is a bug in an Apple extension that is immobilized with a safe boot.

  • by joemusk,

    joemusk joemusk Oct 15, 2016 9:31 PM in response to Mike Rose1
    Level 1 (19 points)
    Desktops
    Oct 15, 2016 9:31 PM in response to Mike Rose1

    Thanks Mike. Apple surround turning RED IS WELL DOCUMENTED. I also have at shut down a missing PROGRESS SPINNING WHEEL. Hard to tell if the computer is shut down. Also discovered, FREQUENTLY VISITED FAVOURITES will not show up at all. CAPTURE DATA WAS PLACED ON MY COMPUTER AND SENT TO APPLE for them to correct the software problem. Since dealing with APPLE I have yet to experience this product to run without issues. Dear APPLE ENGINEERS.... Create, Test then Share. It is now up to Apple.

  • by hot2chef,

    hot2chef hot2chef Oct 16, 2016 2:54 AM in response to Headhunter06
    Level 1 (4 points)
    Oct 16, 2016 2:54 AM in response to Headhunter06

    Here too on new iMac 21.5, 4K retina, late 2015 but NOT on mid 2012 MBP. Both updated from El Capitan to Sierra at about same time - both basic set up, no "special"apps! The start up in safe mode seems to have stopped it this time.

  • by Iain Boyd,

    Iain Boyd Iain Boyd Oct 17, 2016 8:38 AM in response to Headhunter06
    Level 1 (43 points)
    Mac OS X
    Oct 17, 2016 8:38 AM in response to Headhunter06

    Apparently just a Sierra anomaly, according to several people who have asked Apple - to be fixed in an update. I have it too and it doesn't seems affect anything.

  • by Iain Boyd,

    Iain Boyd Iain Boyd Oct 17, 2016 8:39 AM in response to Headhunter06
    Level 1 (43 points)
    Mac OS X
    Oct 17, 2016 8:39 AM in response to Headhunter06

    Not actually a 'problem' as far as I can tell. Apparently just a Sierra anomaly, according to several people who have asked Apple - to be fixed in an update. I have it too and it doesn't seems affect anything.

  • by HisPlumness,

    HisPlumness HisPlumness Oct 19, 2016 6:39 PM in response to Headhunter06
    Level 1 (4 points)
    Desktops
    Oct 19, 2016 6:39 PM in response to Headhunter06

    Something a little different...spent a few hours with apple supprt on the phone and the conclusion was faulty hardware on the iMac 4K. This is a recent purchase for me and they advised to return. We tried resetting the ram, repairing the disk, and then ultimately a wipe and clean install of OS Sierra. None of which resolved the issue. Disappointing because I pay the Apple price premium because they usually work really well...

  • by Headhunter06,

    Headhunter06 Headhunter06 Oct 19, 2016 8:00 PM in response to HisPlumness
    Level 1 (25 points)
    Mac OS X
    Oct 19, 2016 8:00 PM in response to HisPlumness

    Interesting!  Did Apple offer to replace the system? Mine is virtually brand new, and like you nothing has been able to resolve this problem in Sierra. Thing is, all worked fine in El Capitan which makes me think it isn't faulty hardware, but is instead a software glitch in Sierra.

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