coetzercreative

Q: Wireless connection is too weak to unlock with apple watch

I've setup my apple watch to unlock my iMac however whenever I test this, it requires me to login with my password and tells me that "Wireless signal is too weak..."

 

I'm using a late 2013 27" iMac.

Processor: 3.2 GHz Intel Core i5

Memory 8GB 1600 MHz DDR3

Any suggestions to solve this would be appreciated. Thanks.

iMac, macOS Sierra (10.12)

Posted on Sep 22, 2016 9:20 PM

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Q: Wireless connection is too weak to unlock with apple watch

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  • Helpful answers

  • by MichelPM,

    MichelPM MichelPM Sep 22, 2016 10:16 PM in response to coetzercreative
    Level 6 (14,289 points)
    iPad
    Sep 22, 2016 10:16 PM in response to coetzercreative

    Are you using the Applewatch together with an iPhone 5 later?

     

    The unlock feature requires any 2013 and later Mac model running the new macOS Sierra using an Apple Watch running watchOS 3 with an iPhone 5 or later.

  • by coetzercreative,

    coetzercreative coetzercreative Sep 22, 2016 11:59 PM in response to MichelPM
    Level 1 (13 points)
    Desktops
    Sep 22, 2016 11:59 PM in response to MichelPM

    I'm using a the Apple watch with iPhone 6s Plus

  • by MichelPM,

    MichelPM MichelPM Sep 23, 2016 12:26 AM in response to coetzercreative
    Level 6 (14,289 points)
    iPad
    Sep 23, 2016 12:26 AM in response to coetzercreative

    I am assumimg your watch is running watchOS 3?

  • by coetzercreative,

    coetzercreative coetzercreative Sep 23, 2016 1:30 AM in response to MichelPM
    Level 1 (13 points)
    Desktops
    Sep 23, 2016 1:30 AM in response to MichelPM

    Yes sorry. Apple watch is running OS 3

  • by rwross1776,Helpful

    rwross1776 rwross1776 Sep 25, 2016 7:59 PM in response to coetzercreative
    Level 1 (19 points)
    Sep 25, 2016 7:59 PM in response to coetzercreative

    I just got this for the first time today.  It happened 3x and then I opened my phone to run a speed test and confirm my wireless stability.

     

    Speedtest went fine and the next time I tried to unlock via Watch it worked.  I'll post again with any more details, but at this point, my guess is that the phone or watch somehow didn't have a solid wireless connection.

     

    There is still some mystery in how this unlock feature works, but I know from Apple's tech review that they are, literally, timing wireless connections from the Mac to you Watch, dividing by light speed and computing that you are, in fact, next to your Mac and not having your BLE connection hijacked and repeated.

     

    Given all that AppleAchemy™, some ****'s gonna go wrong sometimes :-)

     

    Hope this helps

  • by DarranPotter,

    DarranPotter DarranPotter Sep 30, 2016 5:18 AM in response to rwross1776
    Level 1 (17 points)
    Mac OS X
    Sep 30, 2016 5:18 AM in response to rwross1776

    This has been driving me nuts! I've got a late 2014 iMac retina + iphone 7 + 1st gen watch with watchOS3.. so all the toys.

     

    My wifi seems stable RSSI -55 dBm / Noise -84 dBm

     

    auto-unlock works maybe 25% of the time or else just dumps me back at the password prompt. I've tried selectively switching off both 2.4 and 5ghz wifi (both on same SSID as normally recommended), switching off all advanced ASUS router settings. I also switched off wifi on the iphone and still got same level of success.

     

    So its either a Bluetooth issue between watch and imac or maybe a wifi compability issue.

     

    A couple of other points..

     

    Twice I've seen my apple watch appear in the macos bluetooth device list... most of the time its not there - is this an issue.. do others ALWAYS see their watch listed?

     

    I've can see my watch in the DHCP client list on my router... but am not able to ping it.

  • by bullfrogII,

    bullfrogII bullfrogII Oct 14, 2016 12:12 PM in response to coetzercreative
    Level 1 (4 points)
    Oct 14, 2016 12:12 PM in response to coetzercreative

    Seeing the same problem about once a day, Apple watch v1 is about 36" from MacBook Pro (Retina, 15-inch, Mid 2015).  Have extremely strong wifi connection.  Seems really odd.

  • by K Shaffer,

    K Shaffer K Shaffer Oct 14, 2016 1:28 PM in response to bullfrogII
    Level 6 (14,587 points)
    Desktops
    Oct 14, 2016 1:28 PM in response to bullfrogII

    And you also have an iPhone turned on while attempting this?

     

    The discussion above already covers the basics... esp this reply:

    Re: Wireless connection is too weak to unlock with apple watch

     

    You may need to perform a few resets if the devices are all there

    but just not working as expected. See the 'help viewer' for links

    to support articles, or a search for more untried information.

     

    Good luck!

  • by DarranPotter,

    DarranPotter DarranPotter Oct 14, 2016 1:36 PM in response to K Shaffer
    Level 1 (17 points)
    Mac OS X
    Oct 14, 2016 1:36 PM in response to K Shaffer

    I've tried everything including all suggestions from apple support. I've also had apple wifi engineering collect diagnostic logs. From what I can tell there are lots of users suffering from unreliable apple watch auto-unlocking and many (like myself) have probably just given up and switched it off.

     

    Its a good idea and if one-day they can make it work, great.

  • by coetzercreative,Apple recommended

    coetzercreative coetzercreative Oct 15, 2016 12:59 AM in response to coetzercreative
    Level 1 (13 points)
    Desktops
    Oct 15, 2016 12:59 AM in response to coetzercreative

    Has anyone tried a PRAM reset and SMC Reset? Since doing this for an unrelated problem, it seemed to fix the issue for me.