Skype on macOS Sierra each too much memory

Question

Level 1

8 points

Skype on macOS Sierra each too much memory

Hi,

I made a wrong decision to install Sierra (earlier it was El Capitan). The overall system got (negative) performance hit but I know I have to live with it. However, I have serious issue while running Skype. After starting up it starts taking memory and in few minutes it reaches beyond 2 GB. I contacted Skype support and their representative remotely accessed my system and checked everything but found no issue.

Is there anyone who is facing the same problem and what is the remedy?

Last but not least, special thanks goes to Apple for just making our machines slow and in compensation giving us couple of useless features.

Thanks

Mac mini, macOS Sierra (10.12), null

Posted on Sep 22, 2016 10:49 PM

Reply

Answer 1

Oct 5, 2016 8:18 AM in response to aamir.pk

I don't have this problem - however I have issues _using_ skype: I can't hardly click on links nor open images ...

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Answer 2

Oct 26, 2016 2:21 AM in response to aamir.pk

I have the same issue with Skype on Sierra. This morning, I had to kill the process. According to Activity Monitor, Skype was using 36GB of memory. You are reading that right, 36GB of memory. The entire machine was virtually non-responsive as it was so busy swapping memory to disk. After I killed the process, the machine returned to normal - so it is definitely Skype.

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Answer 3

yacapa

Level 1

4 points

Oct 28, 2016 4:57 AM in response to aamir.pk

Same probleme. Skype eating 60 Gb memory swap

I have disabled ads on skype, but the problem still occur when the mac is on sleep.

When it wake up, console login is freezing, and Skype eat 60bg memory ram

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Answer 4

Oct 28, 2016 5:04 AM in response to yacapa

Perhaps we need to log this issue with Skype.

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Answer 5

aminejc

Level 1

5 points

Nov 7, 2016 12:29 PM in response to wernerfromoxford

Same here. I'be had Sierra for a couple of weeks now, but this morning Skype consumed way over 30GB. Applications started pausing one after the other on the force quit window. Through activity monitor I found out the problem and killed the processe.

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Answer 6

Nov 21, 2016 12:16 PM in response to aamir.pk

Same problem OSX Capitan 10.11.2. Skype used 50 Gb memory

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Answer 7

Csound1

Level 9

60,063 points

Nov 21, 2016 12:19 PM in response to pedroinformatico

So tell Microsoft, Skype is their product, not Apple.

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Answer 8

yacapa

Level 1

4 points

Nov 21, 2016 11:45 PM in response to aamir.pk

I have fixed the problem by fully removing SKYPE and reinstall it :

Quit Skype by selecting Skype > Quit Skype.
Open your Applications folder and drag your copy of Skype to the trash.
Then open ~/Library/Application Support * and drag the Skype folder to the trash. The ~ sign represents your home folder. To find your home folder, open Finder and, from the menu bar, select Go > Home.

Important: If you’d like to keep your chat and call history, skip this step.

Open ~/Library/Preferences and drag com.skype.skype.plist to the trash.
Open Finder and search for “Skype” using the search feature in Mac OS X. Move all of the results returned to the trash.
Click Ctrl and the trash icon, and select Empty Trash.
Restart your computer.
Download Skype and reinstall it.

For me, this fixed the issue

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Answer 9

Apr 14, 2017 1:34 PM in response to yacapa

Reinstalling did not help me. Reinstalled, fired Skype up, waited a couple of hours. It's up to 30GB memory.

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Answer 10

Csound1

Level 9

60,063 points

Apr 14, 2017 1:44 PM in response to Matthew Mason

Same advice as before, contact the suppliers of the App, Microsoft.

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