HT204587: About Touch ID security on iPhone and iPad
Learn about About Touch ID security on iPhone and iPad
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All replies
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Helpful answers
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Sep 30, 2016 6:02 PM in response to Youdawoongoneby Ingo2711,★HelpfulDid you already try to set it back to factory settings, without using the latest backup. Test the TouchID function. If it works, restore from the backup.
Use iTunes to restore your iOS device to factory settings - Apple Support
3. If factory resetting does not help, get the phone serviced by Apple, only they can replace the home button and pair it again to the phone.
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Sep 30, 2016 6:03 PM in response to Ingo2711by Youdawoongone,Thanks but my problem was resolved. I updated to the new iOS 10.