iOS10 iPhone does not appear in Windows 10 File Explorer

Try unlocking the device before you connect it to the computer. I take it there is at least one image in the camera roll?

tt2

You're welcome. 🙂

tt2

There are many photos on my device, but it still does not appear - even if I connect when phone is unlocked.

Using Win 7 Pro an a Macbook Pro

I am having the same issue. Running Windows 10. When I plug in my iPhone to my pc laptop, it doesn't launch File Explorer or show up as a device anywhere. I've tried plugging it into every single USB port. No luck. This just started with the new 10.0.2 update. Ugh. Any suggestions??

My iOS 10 update went straight to 10.0.2. The iphone no longer shows in the list of drives (Win 10 + 'anniversary update). I want to copy a photo across. iTunes (12.x) doesn't even list photos. I share iTunes with an 80Gb iPod classic. I have a selective set of music and podcasts. iTunes managed to sync and completely messed up my selected podcasts and started to restore albums I had deleted on the phone. This is really crap.

I had same problem. Unlocking phone fixed the issue. Thanks!

You're welcome. 🙂

tt2

After a couple hours on the phone with Apple Support Level 2, and then almost five hours in an Apple Store being helped by a succession of seven people, we finally just stumbled into a solution, and it is so easy, I'm actually unhappy we wasted all that time on this idiotic and unnecessary problem.

Here's what we did:

• Plug iPhone into USB port
• Open Control Panel
• Open Device Manager
• Expand Universal Serial Bus Controllers
• Right-click Apple Mobile Device USB Driver
• Choose Disable
• After driver is disabled, unplug phone
• Plug phone back in
• Right-click Apple Mobile Device USB Driver again
• Choose Enable
• Voilà! Your phone should now appear both in Windows Explorer and Device Manager (under Portable Devices)

I don't know whether you actually have to unplug the phone after disabling, but that's the step we took, so it won't hurt to leave that step in.

This has worked for both my iPhone and iPad, and now on two machines.

Good luck!

I have had this problem. I went into device manager, selected the Apple Mobile USB Driver, Uninstalled and removed the driver.

Then unplugged and replugged in the iPhone. And hey there you go, working good as new.

Asked for permission to access photo's on the phone, and is happy as larry.

Well, what do you know ... this is not working for me anymore. My phone is not showing up in Windows Explorer or Device Manager.

I tried the solution I gave above, and nothing.

I tried antoniosk's solution, and nothing.

The Apple Mobile Device USB Driver is working, my phone is charging, and my phone shows up in iTunes. But not in Windows Explorer or Device Manager.

F*** me, already.

Does anyone know a way I can import photos and videos from my iPhone to my PC without Windows Explorer and without using iCloud? Is there a way to do it in iTunes?

Reboot the iPhone and try again. If it is showing in iTunes but not in device manager then are you seeing it over wi-fi? See iOS device not showing in iTunes for Windows to reinstall the device drivers.

tt2

I have already:

- Rebooted the iPhone

- Rebooted the PC

- Made sure iOS 10 is up to date

- Made sure Windows 7 has all updates applied

- Tried multiple cables

- Tried multiple USB ports

- Tried multiple Windows 7 machines

- Tried to update driver (it's already latest version)

- Disabled and enabled driver

- Uninstalled and reinstalled driver

- Uninstalled and reinstalled iTunes (12.5.1.21)

- Tried to Sync over Wi-Fi, which then made my phone invisble to iTunes. It took hours to re-establish that connection.

- Turned off all firewalls

- Turned off Malwarebytes

No permanent solution from any of this.

Any other ideas?

I think you've covered everything I can think of. 😕

tt2