Garry Sahota

Level 1 (4 points)

iPhone

Q: My iPhone 6 Plus restart on its own

Hi my iPhone 6 Plus on iOS 10.0.1 restart on its own and showing wrong time. I tried "Rest all Settings" but still facing the same issue.

iPhone 6 Plus, iOS 10

Posted on Sep 23, 2016 3:47 AM

I have this question too

Q: My iPhone 6 Plus restart on its own

All replies

Helpful answers

by sterling r,

sterling r Sep 24, 2016 11:21 AM in response to Garry Sahota
Community Specialists

Sep 24, 2016 11:21 AM in response to Garry Sahota

Hello Garry,

Thank you for using the Apple Support Communities. I know having your iPhone restart unexpectedly is not what you expect. Based on what you stated, since resetting all settings didn’t resolve your issue, make a backup of your personal data use iTunes on your Mac or PC to restore your iOS software to factory settings, as this process erases the information and settings on your device and installs a fresh copy of the latest iOS software.

How to back up your iPhone, iPad, and iPod touch
Import photos and videos from your iPhone, iPad, or iPod touch
Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

Cheers!
Reply options

Link to this post