iTunes 12.5.1.21 crashes every time I close the program

Hi, ever since this last update iTunes crashes every time I close it.


I says ITunes has stopped responding and will close. So, every time I open iTunes it first has to check the library.


Anyone else have this problem?


Thanks

Windows 10

Posted on Sep 23, 2016 6:13 AM

Reply
4 replies

Oct 14, 2016 11:55 PM in response to turingtest2

That made no difference I am afraid.

Looking at various Apple help sources its clear this is a common problem with the latest release. I don't if the change to the file format has made a difference. My entire library and all itunes system files are on an external hard disk.

Its a real pain to have to wait while my library is checked every time I start up itunes.

I have tended to resist new itunes upgrades when the first come out after several problems over the years, but foolishly applied this update thinking it was mature.

Oct 15, 2016 1:22 AM in response to Red Ant

My library is on an external drive and works fine. The application should normally be installed on the system drive. What anti-virus software do you have? Occasionally AV software can interfere with the way iTunes updates its files, one of the symptoms being the loss of settings when iTunes reopens. Did you explore behaviour with a new library or user profile?


tt2

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iTunes 12.5.1.21 crashes every time I close the program

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