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Help Me Stop iCloud Sync in Mac OS Sierra!

I upgraded to macOS Sierra 2 days ago. During the installation process, I selected "Use iCloud Drive" since i had been using it with El Capitan on my MacBook Pro. The installation completed, and I started opening my apps to see what had broken in the install process. I also decided that I did NOT want to use the new Sierra feature that synced documents to iCloud and removed older ones to save space. I opened System Preferences and deselected Optimize Mac Storage in the iCloud preferences, but I DID check the Documents and Desktop setting in the same pane. I closed the preferences and started working on something else, but when I returned to the desktop later, I discovered that EVERYTHING I had on the desktop had disappeared! I opened my iCloud Drive icon and, sure enough, the Desktop folder shows with a cloud next to it. I next received a warning from Box Sync that my Box folder had disappeared and needed to be relinked. I opened the folder and ALL the files inside of it were gone. I immediately went to System Preferences and de-selected the Documents and Desktop option, hoping things would return. They did not. Now, iCould Drive is trying to upload files to the cloud (which there is enough room to do in the cloud) but it won't stop the sync. It has moved 1 of 99 Gb of data at a very slow rate. Now, when I go to System Preferences to open iCloud and turn sync off, System Preferences hangs and I have to force-quit the program. I open the iCloud Drive folder and a spinning sync shows in the lower right corner but it apparently never connects.


What do I have to do to stop the iCloud sync, pull the files it has uploaded back to my Mac, and fix my System Preferences pane so I can open iCloud preferences again?

MacBook Pro, macOS Sierra (10.12), 16 Gb RAM, 1 Tb hard drive

Posted on Sep 23, 2016 6:08 AM

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36 replies

Dec 3, 2017 7:10 AM in response to pchat

I also want things on my desktop and not in some iCloud archive.


This form of control has to stop

Then as suggested, simply turn this feature off. Hardly a form of control if it has an off switch.


How can a group of users get the attention of Apple to ask them to quit trying to control out life?

Feedback for Apple goes here >>> http://www.apple.com/feedback/

Jan 9, 2017 10:20 PM in response to Terry Dycus

I think I lost all my files 😟


I de-selected the Documents and Desktop option before my files were all uploaded to iCloud and now I can't find them. After pasting the Documents and desktop folders back to my macbook it took me a while to realize that some of my files were missing.. so I decided to look for them in "All my files" folder and I found the name of the files but I couldn't open then because they seemed corrupted and the original files were missing.

I rechecked the option to see if they were just loading somewhere else but they are still missing and I now I can't even find the corrupted files anymore.

It's been a few hours since I've been trying to recover the files and I just can't find them anywhere and I don't have a backup for them. What should I do? 😟

Mar 2, 2017 6:36 AM in response to avonsong

I contacted Apple and the guy of support told me to just move the iCloud folder to my favorites and then to deactivated the iCloud for documents and guess what, I lost everything! then he made me look for all my documents, somewhere it was a documents folder with all my files without folders, I mean, 50 GB of files in just one folder... I had to reactivate the iCloud documents thing to get all my files back organized as always, I am still waiting for the sync finishing so I can have back all in my mac.


Will try sending all to an external drive now before disabling all this iCloud thing, it will take time tough. There was upon a time when working with Apple products was just easy.

Jul 24, 2017 11:12 AM in response to David Biddix

I knew about this issue and I solved the same way as it is described in these posts. I then had to change my password for iCloud and didn't think any more or it, until I was with a new client and tried to access iCloud to present my brief and proposal in front of the whole board of directors and couldn't get access because Documents Desktop from a MacMini at Home had decided to upload everything to my iCloud!!!!!!!


I couldn't access anything for the new client! I lost the contract, Thanks Apple! The law suit is in the post!


So, I returned home and unlinked the MacMini from iCloud and completely. It even states "Turn on iCloud Drive to store your files in iCloud and access them anywhere o all your devices". All your files? I could only access a mere slice of my files, from computer that I hardly use!!!


Anyway, the MacMini is apparently disconnect. So when I open iCloud on my MBP, I shouldn't be able to see any documents or desktop item form the MacMini. Oh, no! they're still there. So, I delete them.... two seconds later, they're there again, filling up my iCloud!!!!!!!


All the setting are set to "DO NOT LOAD MY FILES TO iCloud!" iCloud has been signed out so it shouldn't be dong anything.


It should be simple Apple - Tick a box that says "do not load to iCloud. Not some smart arse trendy teenage talk that does the opposite to whats being asked of it!


I click on manage and theres all this crap in there that I've never given permission to be on there for Apps that I don't even use any more! where is it getting this information from? And to top it off, there no sodding way to stop it loading my files to iCloud from my desktop or documents! IMovie has an option to Delete documents and so does Photos. Why doesnt the option for Other documents, the one thats bulking out my space?

Dec 2, 2017 4:05 PM in response to David Biddix

How can a group of users get the attention of Apple to ask them to quit trying to control out life? I want to control what I sync or if I even want to sync. I also want things on my desktop and not in some iCloud archive. This form of control has to stop. I am meeting with some senior congressman to see if there is a way to solve this issue permanently since Apple does not want to do it on their own.

Dec 2, 2017 4:20 PM in response to pchat

Stopping it is trivial - turn off all iCloud Services since they do not do what you want - It is more than a bit over the top to try to get your "senior Congressman" to force any company to implement custom software just for you - the software is what it is and you have two choices, use it or do not use it - your approach is crazy and has zero chance of working


LN

Sep 23, 2016 11:44 AM in response to KiwiAdventure

I think I have figured it out.


I was reading on Jason Snell's website Six Colors about his experience with this new sync. He turned things off (as I did in my iCloud Settings) and then drug the files from the iCloud folder back to my Documents and on my Desktop and everything came back. I then re-started the computer and I think things are back to normal.

Sep 24, 2016 1:03 PM in response to ebycon

First, go to your iCloud settings in System Preferences and uncheck Desktop & Documents Folders at the top of iCloud Drive under Documents, then at the bottom, uncheck Optimize Mac Storage. Click Done. This turns off the syncing of the files.


Now, open a Finder window find your Documents folder and open it (will be empty). Then open a second Finder window and select the iCloud icon on the left. You will see your files (with cloud icons by some of them. Select them all in this window, then drag the files back into your Documents folder. You will see the Mac pop up a copying files window. Let it finish moving the files (just as if you were copying them from one place to another). Do the same with the Desktop folder both in the iCloud window and find the Desktop folder in your user folder).


Things will be back the way that they were and you will have stopped the syncing that you accidentally turned on.


Jason Snell explains this better in this SixColors article.

Help Me Stop iCloud Sync in Mac OS Sierra!

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