Gnarlodious
Level 4 (3,243 points)
Mac OS X

Q: Change password

How do I change my password to this site? I looked all over, my profile, preferences, spent a lot of time looking, and there is nowhere to change my password.

 

Please be aware that I am referring to discussions.apple.com, NOT idmsa, iCloud, daw.apple.com, developer, appleid.apple.com or any other Apple subdomains. I am registered as Gnarlodious on this support website and want to change the password for that username.

Posted on Sep 23, 2016 6:57 AM

by Gnarlodious,Solvedanswer
Gnarlodious Gnarlodious
Level 4 (3,243 points)
Mac OS X
A:

Negative. My Discussions username Gnarlodious is not connected to my Apple ID. Strange but true. From a browser logged into Apple ID, if I try to load the Discussions subdomain it says I am unknown.

 

I have gone around in circles for years about this problem. I last tried in 2012 to solve it and the geniuses at Apple told me it was impossible. Maybe in another 4 years if I am still using Apple products I will try again to see if they have fixed it.

Posted on Sep 23, 2016 12:41 PM

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Gnarlodious

Q: Change password

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  • by turingtest2,

    turingtest2 turingtest2 Sep 23, 2016 8:29 AM in response to Gnarlodious
    Level 10 (86,743 points)
    Apple TV
    Sep 23, 2016 8:29 AM in response to Gnarlodious

    The username Gnarlodious is associated with an Apple ID, which you can use in multiple places. You cannot change the password used to log into discussions.apple.com independently of other uses for that Apple ID. See Change your Apple ID password - Apple Support.

     

    tt2

  • by Gnarlodious,

    Gnarlodious Gnarlodious Sep 23, 2016 9:09 AM in response to turingtest2
    Level 4 (3,243 points)
    Mac OS X
    Sep 23, 2016 9:09 AM in response to turingtest2

    NOT TRUE! I hope I expressed unambiguously that Gnarlodious is a separate account from my Apple ID, and only applies to Support Discussions. The entire unfortunate situation is described here: Prob: 2 Apple IDs... Please observe that the smartest people in the room have explained that the situation is intractable and I am stuck forever with a dual identity. This means I cannot log into this subdomain while I am logged into iCloud or Developer using the same browser. Everything crashes.


    So the question remains, how do I change my password on this subdomain only?

  • by Gnarlodious,

    Gnarlodious Gnarlodious Sep 23, 2016 9:21 AM in response to turingtest2
    Level 4 (3,243 points)
    Mac OS X
    Sep 23, 2016 9:21 AM in response to turingtest2

    And while you are being so helpful, can you explain how to log into discussions.apple.com in Safari? because when I try all I get is this page:

    Screen Shot 2016-09-23 at 10.11.34 AM.png

    Obviously I cannot create a new account called Gnarlodious because I am already her! The problem is that I cannot log into my account because there is no login form offered me. Historically this happens because Safari already has cookies from appleid.apple.com that conflict with discussions.apple.com. I am typing this on another browser so as to prevent cookie collisions between the two subdomains.

     

    I keep hoping Apple gets enough brainpower to solve this problem. For the meantime, I need to change my password since my Apple Discussions password was compromised by another website.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Sep 23, 2016 9:41 AM in response to Gnarlodious
    Level 5 (7,852 points)
    Notebooks
    Sep 23, 2016 9:41 AM in response to Gnarlodious

    OK.

    I am not the smartest person in the room, because "If you are the smartest in the room, you are in the wrong room."

     

    I have 3 Apple IDs - can login easily to ASC with all = same screen presented

    cookies have nothing to do with any of this except to remember the "last" one used (that could be a browser function, for all I know)

     

    Keep in mind that while your Apple ID credentials are used to login to ASC, ASC has its OWN database of users - separate from Apple's MAIN db = credentials are merely SHARED between the two

    One cannot change ASC credentials directly

     

    Clear all your apple.com cookies

    test your login

    If no joy (same "Create NEW" screen) > Contact Apple for help with Apple ID account security

     

    You should be able to change your password with tt2's link, solve that at the same time with actual Apple employees

  • by Gnarlodious,

    Gnarlodious Gnarlodious Sep 23, 2016 9:44 AM in response to turingtest2
    Level 4 (3,243 points)
    Mac OS X
    Sep 23, 2016 9:44 AM in response to turingtest2

    OK so I downloaded a THIRD browser to get around the cookie problem and tried to log in. What happened is that attempting to log in to Apple Discussions sendes me to idmsa.apple.com, which sends a verification code to my phone number, and then expects me to create a new Apple Discussions ID:

    Screen Shot 2016-09-23 at 10.39.48 AM.png

    Obviously I am already Gnarlodious, and yet there I am not allowed to log in with my username. So how is it possible that I am posting as Gnarlodious in one browser yet I am not allowed to log into that account in another browser?

     

    I don’t make no sense.

  • by Gnarlodious,

    Gnarlodious Gnarlodious Sep 23, 2016 9:54 AM in response to turingtest2
    Level 4 (3,243 points)
    Mac OS X
    Sep 23, 2016 9:54 AM in response to turingtest2

    Strange, I was able to login with a third browser by dragging the login URL from this browser to the other. The page I get is this one:

    Screen Shot 2016-09-23 at 10.45.58 AM.png

    Compare this URL to the previous URL to get an idea what’s happening. On this login form, I must use Gnarlodious with my Discussions password, then I am logged in as Gnarlodious and can post on this subdomain.

     

    If, however, I log in using my Apple ID credentials, it does not recognize Gnarlodious, and forces me to select a new username.

     

    This from the exact same form, albeit with a different set of URL variables.

     

    Weird, Apple. Just weird.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Sep 23, 2016 9:58 AM in response to Gnarlodious
    Level 5 (7,852 points)
    Notebooks
    Sep 23, 2016 9:58 AM in response to Gnarlodious

    Yes. One login per browser at a time... takes me about 20 seconds round trip to switch Apple ID logins

    Apple seems to have implemented some changes recently that makes your logged in state PERSIST throughout AppleWideWorld - including one's "location" (I cannot "act as if I am in Germany" like I used to)

    I had thought that developer.apple.com was a separate login - but it seems to "know me" when I visit there

     

    ASC has a few "sister" sites for language specific help - they ALL have independent login (see my other post where I talk about ASC userID databases)

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Sep 23, 2016 10:05 AM in response to Gnarlodious
    Level 5 (7,852 points)
    Notebooks
    Sep 23, 2016 10:05 AM in response to Gnarlodious

    It does not (make sense) - I have been logged in Firefox, Chrome & Opera simultaneously in the past when troubleshooting

    let me test that again....... NOW!


    All GOOD - logged in with 3 browsers

  • by Gnarlodious,

    Gnarlodious Gnarlodious Sep 23, 2016 10:02 AM in response to ChitlinsCC
    Level 4 (3,243 points)
    Mac OS X
    Sep 23, 2016 10:02 AM in response to ChitlinsCC

    Another strange thing, I got an email showing me this:

    Screen Shot 2016-09-23 at 10.57.39 AM.png

    However when I click “view the full discussion” all I get is the Create Account page, it doesn’t know who I am despite being logged in to iCloud etc.

     

    I guess I should just quit and not come to this website, its too frustrating. I only came here anyway to change my password, but I guess even that is not possible.

  • by Gnarlodious,

    Gnarlodious Gnarlodious Sep 23, 2016 10:06 AM in response to ChitlinsCC
    Level 4 (3,243 points)
    Mac OS X
    Sep 23, 2016 10:06 AM in response to ChitlinsCC

    OK I tried to contact APPLE for account security but the page errored and it said they couldn’t help me. To add insult to injury, it offered me help for a iPhone 4, which I haven’t owned in several years. It just seems like Apple is falling apart at the seams.

  • by Gnarlodious,

    Gnarlodious Gnarlodious Sep 23, 2016 10:09 AM in response to ChitlinsCC
    Level 4 (3,243 points)
    Mac OS X
    Sep 23, 2016 10:09 AM in response to ChitlinsCC

    When you are logged in with even one browser, do you have access to BOTH discussions.apple.com AND other subdomains?

     

    I am beginning to wonder if I am in some special category of Discussions users who are forever stuck in username limbo.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Sep 23, 2016 10:10 AM in response to Gnarlodious
    Level 5 (7,852 points)
    Notebooks
    Sep 23, 2016 10:10 AM in response to Gnarlodious

    I have a 'bookmark' with the login page "parameters" set so that I "land" on a particular forum's Content list (different from its main list) with a bunch of parameters following the main portion of the URL = very LONG = but it works flawlessly all day every day

     

    In all 3 browsers mentioned, I have the bookmarks synced from my favorite = Firefox

     

    Have you considered that Safari may not be the browser for your particular needs?

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Sep 23, 2016 10:12 AM in response to Gnarlodious
    Level 5 (7,852 points)
    Notebooks
    Sep 23, 2016 10:12 AM in response to Gnarlodious

    Give me specific examples

    troubleshooting requires DUPLICATING your actions precisely

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Sep 23, 2016 10:16 AM in response to Gnarlodious
    Level 5 (7,852 points)
    Notebooks
    Sep 23, 2016 10:16 AM in response to Gnarlodious

    Original posters of questions get a 'specially' formatted email notice - that link at the top we as participants do not see

    the "Title" of the thread displayed in the email is also "hot" - try that as a test of any difference in the links contained IN the email

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