No icloud photos on my new PC

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Level 1

13 points

No icloud photos on my new PC

I just got a new PC computer and I cannot seem to figure out how to download my icloud photos. All of the instructions say to click on "options" next to "photos". Unfortunately, as is usually the case, I do not see the things on my screen that online instructions tell me I should.
I am using windows 10. If I open the icloud app, there is a button for photos. If I click on that button, I get a screen with three options: download (it says there is nothing to download), upload, or share. That's all I see.

Any suggestions?

I tried sharing my camera roll with myself via my iphone, but I don't see that that did anything.

Thank you.

PC, windows 8.1

Posted on Sep 23, 2016 1:30 PM

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Answer 1

zinacef

Level 10

88,828 points

Sep 24, 2016 4:53 PM in response to Tamar_m

This didn't help -- Set up and use iCloud Photo Library on your Windows PC - Apple Support?

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Answer 2

Tamar_m Author

Level 1

13 points

Sep 25, 2016 11:02 AM in response to zinacef

Nope, unfortunately, those instructions in the link you posted say to click on "options" next to photos once you've opened icloud. When I open icloud, I see photos, but when I right click on it, all I see are "pin to task bar" and one other thing. There is nothing that says "options".
I'm sure I'm just in the wrong place, but I don't know where the right place is.

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Answer 3

zinacef

Level 10

88,828 points

Sep 25, 2016 11:38 AM in response to Tamar_m

Look at the first picture here -- Download iCloud for Windows - Apple Support - that's the Options that they're referring to.

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