Todd Thomas
Level 1 (9 points)
Desktops

Q: Java Runtime Environment Message

I keep getting this popup message and I don't have to have a browser open and nothing tells me the program that is getting this error.

Screen Shot 2016-09-23 at 3.39.38 PM.png

I have the latest version of Java on my machine, but I can't get it to go away(other than clicking OK).  This seemed to port over from my old iMac to my Mac Mini.  I am running OS 10.10.5.  Any help in getting rid of this message would be greatly appreciated.

 

Thank you

Mac mini (Late 2014), iOS 10

Posted on Sep 23, 2016 1:57 PM

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Todd Thomas

Q: Java Runtime Environment Message

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  • Helpful answers

  • by K Shaffer,

    K Shaffer K Shaffer Sep 23, 2016 5:12 PM in response to Todd Thomas
    Level 6 (14,587 points)
    Desktops
    Sep 23, 2016 5:12 PM in response to Todd Thomas

    The appearance of this item could be a flag; since some malicious pretenders may

    set up something like this to pop-up on a web page to incite a user to choose to

    add an unwanted or unneeded software to their computer. And if the item does in

    fact load some content that is from a scam site, you could inflict badware upon

    yourself and your macOS.

     

    • How to overcome Safari hijacked by a JavaScript warning - MacIssues:

    http://www.macissues.com/2015/03/24/how-to-overcome-safari-hijacked-by-a-javascr ipt-warning/

     

    {A second question may be, how to discover if there's some item in my browser

    that may contain an extension or other adware that makes these popups appear.}

     

    If you have visited some site that has contaminated the Safari browser, you can

    see if the steps this site suggests may be of help in stopping the popup...

     

    • About the Web Browser Pop-up Alert Scam:

    https://support.intego.com/hc/en-us/articles/207113578-About-the-Web-Browser-Pop -up-Alert-Scam

     

    This can remove most pop-up alerts; there are others such as fake hold-hostage alerts

    and they may be more deeply rooted. Some will say to call a phone number, etc. Don't.

    • Phony "tech support" / "ransomware" - Apple Support Communities

     

    Also you may choose to get malwarebytes for mac and run it to see if it find anything

    also etrecheck can remove some adware plus generate a report you can post here.

     

    Malwarebytes for Mac: https://www.malwarebytes.com/antimalware/mac

    Etrecheck: makes report & also removes some adware. http://etrecheck.com/#about

     

    In any event...

    Good luck & happy computing!

  • by K Shaffer,

    K Shaffer K Shaffer Sep 23, 2016 10:51 PM in response to Todd Thomas
    Level 6 (14,587 points)
    Desktops
    Sep 23, 2016 10:51 PM in response to Todd Thomas

    Revisiting the topic, with a lead to search; I found similar issues in previous OS X

    and also later than yours. If the incorrect version of JAE (java runtime mac) was

    installed, it may not fulfill the mission and the message may appear anyway.

     

    The latest numbered version may be in itself cause of the message. Check a few

    of the results from this search; one in particular (to me, at least) seems likely:

    [ https://www.google.com/search?q=JAE+Runtime+message+appears+in+OS+X+10.10.5 ]

    • On Yosemite or El Capitan, why am I asked to install Java even after ...

    https://www.java.com/en/download/faq/yosemite_java.xml

    "After I updated to Mac OS X 10.10 (Yosemite) or 10.11 (El Capitan), why am I continually prompted
    to install Java again? ... OS X 10.11 (El Capitan) message: To use the ... To open "application" you
    need to install the legacy Java SE 6 runtime."

    It would appear the correct (to Apple OS X) version of Java Runtime is noted by
    Apple Support because the one prompted does not work correctly with OS X.

    • Download Java for OS X 2015-001

    Once the corrected version is installed, if there is a subsequent update; from Apple if not Java.
    You may have to go through some processes to uninstall the incorrect Java version to use this.

    Perhaps this direction will yield more clues to the actual problem as it exists in your OS X installation;
    as it does not exactly parallel an adware malware or injection of bad software. Just use of wrong one.

    The fix may be as simple as installing the older Java 6 alongside the later version 8+ to patch issues.

    Good luck & happy computing!